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Hello,
I bought the Kleo theme for my online women’s swimwear store; however to meet some of my needs, my developer had created some overriden codes.. I have recently upgraded my WordPress to version 4.4.2 and WooCommerce to version 2.5.2. Since then, my ADD TO CART button is no longer functioning. I contacted WooThemes and inquired if there’s any issues with my plugins, and they confirmed that there isn’t. They suspect that the problem could be because of the overriden codes associated with my theme. This is what their support technician told me:
“I took a look at how you have things setup, and they should be working.
However, I noticed that the 3rd party theme you are using has quite a few overrides that may be influencing the performance of WooCommerce”
Please let me know, how I can go about to fixing this issue. My site is currently not live at the moment, however, I can provide any information you may need to access my website.
Thank you.
Kleo 3.1.3 isnt woo 2.5+ compatible. You need to make sure that your current version of Kleo is compatible with whatever plugin you are running before upgrading the plugin. Kleo 4.0 will be compatible and is due to be released very soon. We obviously cant predict if your custom code will work, but we can ensure a Kleo install of Kleo 4.0 will work with Woo 2.5+.
Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionThis support site is not about custom work. If you need custom development please contact cornel@seventhqueen.com
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