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Hi Support,
After the 4.4 update we had a lot of breaks on the Kleo theme. We’re using the shop theme.
1. Product Categories on sidebar are no long clickable
2. The customer attributes (Available colours and Complete the look) are no longer showing up and we can’t customise in the backend – options in WooCommerce Simple Product have disappeared.
I updated the theme on January 11, so it is the most current, but that didn’t fix the issues.
Please advise.
Hello, will assign the ticket to a higher support level who can help and advise you in your query.
Thanks! 🙂Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionLaura Solanes - Graphic Designer and Web Designer
Please be patient as I try to answer each topic as fast as i can.
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Always happy to help you 🙂
1 – I’m not having any issues clicking on your categories in the sidebar. They are working fine.
2 – I can see available colors and select them.
Side note: Kleo 3.1.3 isnt fully woo 2.5+ compatible. Woo made some big changes and even showed a warning about this in the plugins list. You need to make sure that you dont update plugins just because there is one available. You need to ensure that it will work with the current version of Kleo. With that said, Kleo 4.0 will be woo 2.5+ compatible and will be available very soon.
Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionThis support site is not about custom work. If you need custom development please contact cornel@seventhqueen.com
Thank you for the response. I apologize for the delay – the email must have went to spam. Attached is a screenshot of the swatch issue.
I need to edit the accordion on the single-product page, but it looks like that option has disappeared in the WP backend.
See screenshot.
Thank you!
Do they show up with the WP 2015 Theme? What plugin are you using to create those?
Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionThis support site is not about custom work. If you need custom development please contact cornel@seventhqueen.com
Hi,
Do you have solved your issue ?
Let me know
Cheers
Radu
Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
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