This topic has 10 replies, 2 voices, and was last updated 8 years by Radu.

  • Author
  • #102159
     Ayoade
    Participant

    Hi Kleo Team,

    I have noticed that logging to my site using wp-login makes the page hang for non-admin users. The user then has to go back or reenter the website url. I have tried with the following pages:

    – http://afrimash.com/wp-login.php

    – http://afrimash.com/create-your-account/

    – The login link on activation page.

    Only the Kleo pop up logs in well.

    Why is that happening?

    #102181
     Ayoade
    Participant
    This reply has been set as private.
    #102204
     Radu
    Moderator

    Hi,

    Do you have installed a security plugin like wordfence ? If yes please disable it and try to reproduce.

    Cheers

    Radu

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
    #102225
     Ayoade
    Participant

    Nope.

    I was using Peter’s Login Redirect but later removed it.

    So, I’m not using any now.

    #102314
     Radu
    Moderator

    Hi,

    Can you please make a video in that you will show me exactly how to reproduce this ?

    Cheers

    Radu

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
    #102369
     Ayoade
    Participant

    Hi Radu,

    Simply go to http://afrimash.com/wp-login.php
    Attempt to login with the other username and password I provided and then with the admin detailss.

    You will see the problem.

    #102680
     Radu
    Moderator

    Hi,

    I’ve tried to reproduce but unsuccessful, please make a video

    Cheers

    Radu

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
    #103087
     Ayoade
    Participant

    You will see in the attached video that the page hanged when I clicked login.

    However when I login with my admin credentials, I am redirected to my admin wordpress dashboard which is fine; but with the support username and password, the browser just hangs.

    I would prefer if non-admin users are redirected to the homepage or something instead of nothing.

    Thanks for helping out @Radu.

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    #103164
     Radu
    Moderator

    Hi,

    I see and i’ve tried to reproduce this issue live on your website again but unsuccessful,

    Please wait until the page loads completely to see if this is still happens

    Let me know

    Cheers

    Radu

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
    #104672
     Ayoade
    Participant

    since I couldn’t get through that, I have reinstalled Peter’s Login to keep the site running. Thank you anyway.

    #104775
     Radu
    Moderator

    It’s good if is solved now.

    Have a nice week

    Cheers

    Radu

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
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