This topic has 18 replies, 2 voices, and was last updated 8 years by sharmstr.

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  • #103030
     maxlevel
    Participant

    Hello,

    I’m getting this message in my WP backend:

    “Your theme (Kleo Child) contains outdated copies of some WooCommerce template files. These files may need updating to ensure they are compatible with the current version of WooCommerce. You can see which files are affected from the system status page. If in doubt, check with the author of the theme.”

    Is it safe to go on with updating the templates?
    Here’s the status report that I should send you:

    ### WordPress Environment ###

    Home URL: http://monalisa-twins.co.uk
    Site URL: http://monalisa-twins.co.uk
    WC Version: 2.5.2
    Log Directory Writable: ✔  /home/monalis7/public_html/wp-content/uploads/wc-logs/
    WP Version: 4.4.2
    WP Multisite: –
    WP Memory Limit: 256 MB
    WP Debug Mode: –
    Language: en_GB

    ### Server Environment ###

    Server Info: Apache
    PHP Version: 5.6.17
    PHP Post Max Size: 128 MB
    PHP Time Limit: 120
    PHP Max Input Vars: 3000
    SUHOSIN Installed: –
    MySQL Version: 5.5.44
    Max Upload Size: 128 MB
    Default Timezone is UTC: ✔
    fsockopen/cURL: ✔
    SoapClient: ✔
    DOMDocument: ✔
    GZip: ✔
    Multibyte String: ✔
    Remote Post: ✔
    Remote Get: ✔

    ### Database ###

    WC Database Version: 2.5.2
    :
    woocommerce_sessions: ✔
    woocommerce_api_keys: ✔
    woocommerce_attribute_taxonomies: ✔
    woocommerce_termmeta: ✔
    woocommerce_downloadable_product_permissions: ✔
    woocommerce_order_items: ✔
    woocommerce_order_itemmeta: ✔
    woocommerce_tax_rates: ✔
    woocommerce_tax_rate_locations: ✔

    ### Active Plugins (51) ###

    Admin Menu Editor Pro: by Janis Elsts – 2.1
    WP Offload S3: by Delicious Brains – 0.9.12
    Amazon Web Services: by Delicious Brains – 0.3.4
    ArtistDataPress: by Slushman – 0.72
    BackupBuddy: by iThemes – 6.5.0.10
    bbPress: by The bbPress Community – 2.5.8
    BuddyPress Default Data: by slaFFik – 1.1
    BP Profile Search: by Andrea Tarantini – 4.4.2
    Bring Back Admin Seperators: by Björn Dammann – 1.0
    BuddyPress Cover Photo: by SeventhQueen – 1.4
    rtMedia for WordPress, BuddyPress and bbPress: by rtCamp – 3.10.3
    BuddyPress: by The BuddyPress Community – 2.4.3
    CMS Tree Page View: by Pär Thernström – 1.2.34
    Contact Form 7 Style: by Reea – 2.2.8
    Contact Form 7: by Takayuki Miyoshi – 4.3.1
    Custom Post Type UI: by WebDevStudios – 1.2.3
    Duplicate Post: by Enrico Battocchi – 2.6
    Enhanced Media Library PRO: by wpUXsolutions – 2.1.7
    Facebook Like Box: by Sunento Agustiar Wu – 2.8
    Go – Responsive Pricing & Compare Tables: by Granth – 3.0.3
    Intuitive Custom Post Order: by hijiri – 3.0.7
    WPBakery Visual Composer: by Michael M – WPBakery.com – 4.8.1
    K Elements: by SeventhQueen – 3.1.1
    LambertGroup – Responsive HTML5 Audio Player PRO With Playlist: by Lambert Group – 1.8.4
    Cart Migration: by LitExtension – 1.0.0
    Cart Migration Customer Password Plugin: by LitExtension – 1.0.0
    Cart Migration SEO Plugin: by LitExtension – 1.0.0
    MyMail Live!: by revaxarts.com – 2.0.2
    MyMail – Email Newsletter Plugin for WordPress: by revaxarts.com – 2.1.4
    MyMail Mandrill Integration: by revaxarts.com – 0.3.5
    Plugin Organizer: by Jeff Sterup – 6.0.4
    Slider Revolution: by ThemePunch – 5.1.3
    Visual Composer YouTube Channel with Carousel: by SB Themes – 1.0
    SG CachePress: by SiteGround – 2.3.3
    Smart Manager: by Store Apps – 3.9.13
    Social Articles: by Broobe – 1.8
    Strong Testimonials: by Chris Dillon – 2.2.1
    Super Socializer: by Team Heateor – 7.2.1
    Taxonomy Metadata: by mitcho (Michael Yoshitaka Erlewine)
    sirzooro – 0.5

    Templatera: by WPBakery – 1.1.2
    tPlayer – HTML5 Audio Player (with playlist): by Derick Wire – 1.1.3
    WooCommerce Extra Product Sorting Options: by SkyVerge – 2.3.0
    Follow-Up Emails: by 75nineteen Media LLC – 4.4.9 – 4.4.10 is available
    Booster for WooCommerce: by Algoritmika Ltd – 2.3.11
    WooTabs: by WPCream.com – 2.1.5
    WooCommerce: by WooThemes – 2.5.2
    WooThemes Helper: by WooThemes – 1.5.9
    Yoast SEO: by Team Yoast – 3.0.7
    YITH WooCommerce Wishlist: by Yithemes – 2.0.13
    Youtube Channel Gallery: by Javier Gómez Pose – 2.4
    YouTube Subscribe Button: by Arun – 1.1.0

    ### Settings ###

    Force SSL: ✔
    Currency: GBP (£)
    Currency Position: left_space
    Thousand Separator: ,
    Decimal Separator: .
    Number of Decimals: 2

    ### API ###

    API Enabled: ✔
    API Version: 3.1.0

    ### WC Pages ###

    Shop Base: #2810 – /shop/
    Basket: #2812 – /basket/
    Checkout: #2814 – /checkout/
    My Account: #2816 – /my-account/

    ### Taxonomies ###

    Product Types: external (external)
    grouped (grouped)
    simple (simple)
    variable (variable)

    ### Theme ###

    Name: Kleo Child
    Version: – 0 is available
    Author URL: http://seventhqueen.com
    Child Theme: ✔
    Parent Theme Name: Kleo
    Parent Theme Version: 3.1.3
    Parent Theme Author URL: http://themeforest.net/user/SeventhQueen
    WooCommerce Support: ✔

    ### Templates ###

    Overrides: kleo/woocommerce/cart/cart.php
    kleo/woocommerce/cart/cross-sells.php
    kleo/woocommerce/checkout/form-checkout.php
    kleo/woocommerce/content-product.php version 2.4.0 is out of date. The core version is 2.5.0
    kleo/woocommerce/content-single-product.php
    kleo/woocommerce/loop/loop-start.php
    kleo/woocommerce/myaccount/my-address.php
    kleo/woocommerce/single-product/add-to-cart/external.php
    kleo/woocommerce/single-product/add-to-cart/grouped.php
    kleo/woocommerce/single-product/add-to-cart/simple.php
    kleo/woocommerce/single-product/add-to-cart/variable.php version 2.4.0 is out of date. The core version is 2.5.0
    kleo/woocommerce/single-product/product-image.php
    kleo/woocommerce/single-product/product-thumbnails.php
    kleo/woocommerce/single-product/related.php
    kleo-child/woocommerce/single-product/tabs/tabs.php
    kleo/woocommerce/single-product/up-sells.php

    : Learn how to update outdated templates

    #103047
     sharmstr
    Moderator

    Kleo 4.0 will be Woo 2.5+ compatible. It will be released any day now.

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    This support site is not about custom work. If you need custom development please contact cornel@seventhqueen.com

    #104737
     maxlevel
    Participant

    Hello,

    I’m still getting the same notification. Is the new Kleo released already?
    A quick update would be great.

    Thanks,
    Michaela

    #104738
     sharmstr
    Moderator

    3.9.1 was released yesterday. That will fix the issue.

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    This support site is not about custom work. If you need custom development please contact cornel@seventhqueen.com

    #104750
     maxlevel
    Participant

    Very good. Thanks.

    I also have another issue:
    Unlike on all pages, posts, WooCommerce product pages and all other custom post types I can’t see the VC Button on the Templatera Templates, which I would need to create templates. I contacted the Visual Composer/wpbakery people and they replied with the following:
    “The product license at your end is disabled by the theme author using vc_set_as_theme function.
    The issue is because there is an inbuilt version of Visual Composer (or the related code) present in your theme which is overriding the standalone plugin version and hence causing the issue. You will have to get rid of it. I would advise you to do so with the help of theme author, otherwise you might loose the extra elements added by him. Once this is done, you can install the standalone plugin and it will work fine. Kindly check.”

    Also the VC button is missing in the WooTabs on the product pages where I would need to place Templatera Templates too.

    Could you please help me with that?

    Thanks,
    Michaela

    #104752
     sharmstr
    Moderator

    Have you enabled VC for product pages and your cpts? Visual Composer > Role Mgr > Post types.

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    This support site is not about custom work. If you need custom development please contact cornel@seventhqueen.com

    #104765
     maxlevel
    Participant

    yes I have enabled everything for everyone.
    do you need login?

    #104772
     sharmstr
    Moderator

    Sure – But are you sure they are supposed to work with woo?

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    This support site is not about custom work. If you need custom development please contact cornel@seventhqueen.com

    #104786
     sharmstr
    Moderator

    Get me the login info as quickly as possible. I’m leaving for the rest of the day soon.

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    This support site is not about custom work. If you need custom development please contact cornel@seventhqueen.com

    #104788
     maxlevel
    Participant
    This reply has been set as private.
    #104814
     sharmstr
    Moderator

    VC only enables itself to the default wp editor field which tabs are not. Doesnt even look like the tabs are custom post types. They are just custom fields. So I doubt you’ll ever get a proper VC interface for those. But you maybe able to get around that if you paste the template shortcode into the tabs text editor. Either way, its not a shortcoming of VC or Templatera.

    maybe

    [vc_row][vc_column][templatera id="2995"][/vc_column][/vc_row]

    Not sure I understand your comment about needing Templatera to work with posts and pages. It does. There’s a vc shortcode you can select.

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    This support site is not about custom work. If you need custom development please contact cornel@seventhqueen.com

    #104818
     maxlevel
    Participant

    Thanks for the workaround for the tabs. I’ll try that. Since this is a plugin I was aware that it might not work.

    The main thing I want to get to work is if I want to create templates (Visual Composer/Template), the VC button does not show up in the regular template wp editor like it does in tutorial videos and on posts and pages. Since I’m a WP newbie as you probably have noticed 🙂 I’m pretty much relying on the VC.

    Thanks for your time,
    Michaela

    #104819
     sharmstr
    Moderator

    I’m still confused… (screenshot from your site)

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    This support site is not about custom work. If you need custom development please contact cornel@seventhqueen.com

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    #104834
     maxlevel
    Participant

    I know, that’s not the problem.
    …if I want to create templates (Visual Composer/Template), the VC button does not show up in the regular template wp editor…

    screenshot attached

    Attachments:
    You must be logged in to view attached files.
    #104836
     maxlevel
    Participant

    means I can’t use VC to create a template like I can use it to create a post or a page

    #104841
     sharmstr
    Moderator

    Now that makes sense.

    Okay – A few things to check.

    1 – Does it work with Kleo deactivated?

    2 – Does it work with Kleo activated but all your extra plugins deactivated?

    3 – Perhaps it doesnt work with older version of VC. Kleo 3.9 has VC 4.10

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    This support site is not about custom work. If you need custom development please contact cornel@seventhqueen.com

    #104870
     maxlevel
    Participant

    will check the options and let you know.
    thanks,
    Michaela

    #106872
     maxlevel
    Participant

    Hello,
    After one week of trying to find the bug with VC and Templatera, and the host trying to solve the gateway timeout problems, which did all not solve the problem, we finally asked them to transfer the working wp install from the one account to the co.uk account. now it works like a charm.
    still don’t know what caused the problem, but at least it seems to be solved now, and I hope it’ll continue working.
    Just wanted to let you know and thank you for your efforts to help.
    Have a good weekend,
    Michaela

    #106887
     sharmstr
    Moderator

    Great. Thank you for the update.

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    This support site is not about custom work. If you need custom development please contact cornel@seventhqueen.com

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