This topic has 10 replies, 2 voices, and was last updated 8 years by 
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The Theme Options do not appear in the Left Admin bar on a Multisite Installation. However the link does appear when viewing the Front End in the top Admin Bar (disappears in Admin) – When this Theme Options link is clicked, a permissions error displays:
You do not have sufficient permissions to access this page.
Any thoughts?
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Wordpress v. 4.4.2 (all plug-ins updated)
Kleo v.3.1.3
Multisite Installation (1 sub-site)
PMP Memberships Pro Active and in-use (do you think the Membership Levels are affecting Super Admin access?)
Buddypress Active and in-use
bbPress Active and in-use
WooCommerce Active and in-use
Hello, did you try the theme options at the admin panel, not the top bar?
Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionLaura Solanes - Graphic Designer and Web Designer
Please be patient as I try to answer each topic as fast as i can.
If you like the theme or the support you've received please consider leaving us a review on Themeforest!
Always happy to help you 🙂
And there lies the rub.. the Theme Options do not even appear in the Admin Panel. (That was the first sentence of the initial support ticket).
Screenshot attached.
Ok, so I reverted back to a Single Site install of WordPress, but the Theme Options are still not appearing.
Would you happen to know how to re-enable permissions via the mySQL database?
Could Paid Memberships Pro be affecting this?Please advise.
Hello, i need admin access please, the login provided does not have access
Theme Options should be at the end of the admin panel, not at Appearance
If its not there, please let me know , if your login is not allowing you to access wp-admin please contact your hosting provider 🙂Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionLaura Solanes - Graphic Designer and Web Designer
Please be patient as I try to answer each topic as fast as i can.
If you like the theme or the support you've received please consider leaving us a review on Themeforest!
Always happy to help you 🙂
My apologies, I have upgraded the User Role for Username I gave to that of an Administrator.
You’ll be able to see exactly what I see.
Hello, have you tried to update the theme to 4.0? I see you may have edited theme files, that could be the issue
Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionLaura Solanes - Graphic Designer and Web Designer
Please be patient as I try to answer each topic as fast as i can.
If you like the theme or the support you've received please consider leaving us a review on Themeforest!
Always happy to help you 🙂
I have upgraded to 4.0. The only think I’ve edited was a child theme that contains some custom CSS and minor additions to the Header & Footer (the Top bar notification & under footer credit).
There is a small custom functions.php containing a WordPress Generator replacement.
None of which should affect the Admin permissions.
Hello, i see, it could be related to a third party plugin, did you try using the main theme?
Let me knowHi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionLaura Solanes - Graphic Designer and Web Designer
Please be patient as I try to answer each topic as fast as i can.
If you like the theme or the support you've received please consider leaving us a review on Themeforest!
Always happy to help you 🙂
Glad you could resolve it 🙂
Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionLaura Solanes - Graphic Designer and Web Designer
Please be patient as I try to answer each topic as fast as i can.
If you like the theme or the support you've received please consider leaving us a review on Themeforest!
Always happy to help you 🙂
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