This topic has 2 replies, 2 voices, and was last updated 10 years by Abe.

  • Author
  • #10376
     Delinds
    Participant

    To Whom it May Concern,

    I am having the following problems with my Woo Commerce option.

    1) When I go to add the products to my cart it takes a super long time (average of 3-4 minutes) for it to be added to the cart. The screen goes blank/white. It makes me feel like the page went blank and something is wrong with the store. Can you please try it from your end and see if you are getting the same issue. ( Is there any documentation about the pages under Woo Commerce because all of mine are blank and I am unsure of how to customize )

    I mainly want to know about how to set up pages so that people can receive a ” Thank You ” or confirmation page after checking out.

    2) When I click to purchase a product, it does not give me the option to go back to the whole store.

    3) Is there a way to upload a large file or alternative way to upload a large file to be downloaded as a digital product? I have found how to do it but not how to do it with a larger file.

    #10469
     Delinds
    Participant

    Is there anyone who can help me with this? I solved the file size issue…. However, I still need help with questions 1 & 2

    #10593
     Abe
    Keymaster

    Hi and sorry for the late reply,
    Please check our demo as see if it behaves the same: http://seventhqueen.com/demo/sweetdatewp/shop/
    It is probably a plugin you have installed

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    ---
    @ SeventhQueen we do our best to have super happy customers. Thanks for being our customer.

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