This topic has 3 replies, 3 voices, and was last updated 8 years by derrickabram.

  • Author
  • #105217
     derrickabram
    Participant

    We had a customer contact us with issues loading our site (only in Internet Explorer).  The head and footer seem to load just fine but the main body of the pages is not loading.

    I’ve tried enabled/disabling different plugins but that’s about extent of what I know to try… We aren’t sure when this behaviour started so it’s hard to pinpoint it to any one thing.

    Any suggestions?  thanks!

    #105420
     Laura
    Moderator

    Hello, will assign the ticket to a higher support level who can help and advise you in your query.
    Thanks! 🙂

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    #105687
     Abe
    Keymaster

    This will be fixed in the update coming today. Sorry for any inconveniences

    See the fix if you want to do it yourself until the update
    https://archived.seventhqueen.com/forums/topic/3-9-no-good-on-ie#post-105560

    Cheers

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    ---
    @ SeventhQueen we do our best to have super happy customers. Thanks for being our customer.

    #105718
     derrickabram
    Participant

    ah hah! that did the trick!

    Thank you very much 🙂

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