This topic has 11 replies, 2 voices, and was last updated 8 years by clicsteracademy.

  • Author
  • #106099
     clicsteracademy
    Participant

    Hi Folks.

    Only the first part of all my pages are available. Does not matter how big is the page.

    Even the Scroll Bar is not recognizing the whole page.

    Can you give me some tip on the solution?

    Tks in advance!

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    #106208
     sharmstr
    Moderator

    I’m able to scroll your pages.

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    This support site is not about custom work. If you need custom development please contact cornel@seventhqueen.com

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    #106217
     clicsteracademy
    Participant

    Hi sharmstr, good to know, but

    I´m not, not in CHROME, not in Firefox.

    Have you logged in? (i couldn´t see the admin bar on your print)

    What could I do to solve? How can you support me? Is there a way to connect with Team Viewr (for instance) to check on my environment?

    #106222
     sharmstr
    Moderator

    Yes I was logged in. Its the only way to see it, right 🙂

    I tested in firefox and chrome. Both work fine.

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    This support site is not about custom work. If you need custom development please contact cornel@seventhqueen.com

    #106235
     clicsteracademy
    Participant

    I´ve tested in some others computers (3 actually) with the same result.

    Any idea on how to solve it?

    #106236
     sharmstr
    Moderator

    Did you try with the kleosupport account? Maybe your account has something to do with it.

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    This support site is not about custom work. If you need custom development please contact cornel@seventhqueen.com

    #106237
     clicsteracademy
    Participant

    Yes, i´ve tried and the scroll bar does not appear as well.

    #106238
     sharmstr
    Moderator

    Disable all plugins except those recommend by Kleo.

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    This support site is not about custom work. If you need custom development please contact cornel@seventhqueen.com

    #106242
     clicsteracademy
    Participant

    worked! So obvious, i should have tested before annoying you!

    Now lets find the plugin that is causing the problem.

    tks!

    #106246
     sharmstr
    Moderator

    No problem. 🙂

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    This support site is not about custom work. If you need custom development please contact cornel@seventhqueen.com

    #106247
     sharmstr
    Moderator

    Though it is strange that I can scroll your site without issue.

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    This support site is not about custom work. If you need custom development please contact cornel@seventhqueen.com

    #106263
     clicsteracademy
    Participant

    Yes, it´s strange indeed.

    I´ve enable the same plugins i´ve using before, and now it´s working.

    Tks a lot!

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