Theme update problems

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This topic has 5 replies, 2 voices, and was last updated 10 years by Abe.

  • Author
  • February 25, 2016 at 11:10 #106543
     mari
    Participant

    Hi,

    after theme updates this week we found problems with Image gallery on several pages.There is a gap between the big image and the thumbnails in Safari, Firefox and Chrome.

    The link goes to the page “Konstkonsulter”, in the left sidebar there are links to all pages that have this problem.

    Can you take a look at this, please?

     

    Regards

    February 26, 2016 at 00:16 #106760
     Abe
    Keymaster

    Hello, can you provide the link to that exact page since on the link provided I can’t see that section to check?

    Thanks

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
    March 1, 2016 at 10:57 #107564
     mari
    Participant

    Hi,
    here is your login

    http://www.kcost.se/wplogin
    User: KleoSupportStaff
    Password: 67HelpNedded-!

    Regards
    Mari

    March 1, 2016 at 16:10 #107685
     Abe
    Keymaster

    Hi, above I asked for the page with the gallery going bad. Please provide the link to that page

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
    March 2, 2016 at 09:00 #107964
     mari
    Participant

    Hi!
    The link provided (http://kcost.se/konstkonsulter/) goes to the page “Konstkonsulter”, in the left sidebar are links to all pages that have this problem in Safari & Chrome.

    http://kcost.se/annica-einarson/
    Klick on thumbnail no 4. The first time a visitor klick there will be a gap or the image doesn’t show at all. The second time you klick it works.

    http://kcost.se/ola-nilsson/
    Problems with thumb no 3 and no 6.

    http://kcost.se/birgitta-silfverhielm/
    No big image when page are loaded.

    http://kcost.se/monica-larsson/

    http://kcost.se/ylva-kullenberg/

    Regards
    Mari

    March 4, 2016 at 00:47 #108398
     Abe
    Keymaster

    I see what you are saying now. I looked at your page source and it has something that do not come from KLEO and also the images seem to load from another location but your site. See attached.

    Please disable any plugins that the theme do not recommend so you can see which is causing these issues since on our development servers that does not happen

    Cheers

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
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License info One theme purchase allows you to use it only on one WordPress install, so each new install requires a new license. We thank and appreciate everyone for their purchase as it allows us to keep supporting and releasing new updates.

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