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Hi,
After your advice to “try to increase your php max memory to 256MB” in the config and change my .htacces”
My website still loads extremely slow. It looks like it became even worse after this change and installing the theme.
Hosting company says the theme is the cause…
?
What to do, loading time is só slow, I am nog able to work normal on my site also this way.
Every change and save takes lots of time.
Please advice/ help.
Tnx, Frouck
Hello, please follow this guide http://seventhqueen.com/blog/code-snippets/the-definitive-wordpress-speed-guide-step-by-step-easy.html
Let me know if it helps 🙂Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionLaura Solanes - Graphic Designer and Web Designer
Please be patient as I try to answer each topic as fast as i can.
If you like the theme or the support you've received please consider leaving us a review on Themeforest!
Always happy to help you 🙂
Hi Laura,
Tnx. I just did all the steps form your guide. Still nothing did improve at all!
I will contact my host also, but the website stays abnormal slow, even after taking al these recommended steps.. I am trying to install this theme and get it working for over a week now…
I hope you can tell me what can possible go wrong here.
The speed of the website is abnormal slow after installing Kleo and all the plugins and really do not know why.. I cannot even work normally on it, having to wait long for every pagoda and change i want to make.Like to hear from you.
My hosting company is looking at the problem too now.
So I hope they can discover what is causing the problem.i will keep you posted and hope you might know what maybe the problem too.
Tnx,
FrouckHello, please share admin credentials so i can check it out also 🙂
Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionLaura Solanes - Graphic Designer and Web Designer
Please be patient as I try to answer each topic as fast as i can.
If you like the theme or the support you've received please consider leaving us a review on Themeforest!
Always happy to help you 🙂
Hello, this could be a server issue as i do not see nothing wrong at your site, maybe you could migrate to another server?
Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionLaura Solanes - Graphic Designer and Web Designer
Please be patient as I try to answer each topic as fast as i can.
If you like the theme or the support you've received please consider leaving us a review on Themeforest!
Always happy to help you 🙂
Hello, will be here 🙂
Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionLaura Solanes - Graphic Designer and Web Designer
Please be patient as I try to answer each topic as fast as i can.
If you like the theme or the support you've received please consider leaving us a review on Themeforest!
Always happy to help you 🙂
Hi Laura,
Nothing worked. I did everything you guys told me to. After that I was convinced it had to be the hosting.
So after trying everything and every page still took 20 á 25 seconds to load, I ended my contract with the hosting company. Moved my site to a trustable hosting company, together with a programmer I work with.
This host is reliable and fast. Tested with all kinds of websites that are hosted there. All good. Except mine.
Once moved to that host: still the same problem!!
Even on this host we deactivated plugins again and again that come with Kleo (besides the Kleo plugins, I only have a SEO plugin and even deactivated that one), all plugins. Tested with P3. Installed and activated all speed plugins you advised. First one by one, then all together, and checked wich one was causing the problem. But none of that increased the speed. Did the .htacces improment and the php improvement advised by Radu. We decreased images-sizes and so on, and so on. Everything you can possibly think of.I’ve lost too much time now and cannot find, even with an experienced programmer on my side, what causes the problem. When activating my old more simple theme, everything worked fine again. So this is telling the cause is not the host and there must be something conflicting in the plugins or scripts.
I’m not trying to put Kleo and your work down and still believe it is a beautiful theme. But something goes terribly wrong. Therefor I’m seriously asking you to refund the amount of money. I cannot afford too lose $64,- with my income being very low.
I’ve also lost too much time now and don’t have more time to endlessly stay trying.
Hope you guys understand, this is not to put you down or rip you off. The theme obviously doesn’t work out for me and I cannot find the problem. It seems the problem is hard to find.
Tnx,
FrouckHello, will assign the ticket to a higher support level who can help and advise you in your query.
Thanks! 🙂Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionLaura Solanes - Graphic Designer and Web Designer
Please be patient as I try to answer each topic as fast as i can.
If you like the theme or the support you've received please consider leaving us a review on Themeforest!
Always happy to help you 🙂
I am already communicating with you on email so let’s close this topic and continue our discussion there
Will run some tests tonight and let you know
Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution---
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