This topic has 5 replies, 2 voices, and was last updated 8 years by leloosh.

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  • #106867
     leloosh
    Participant

    Since I upgraded to version 4 I have encountered at least 2 issues:

    1. All Visual Composer rows in each page have a line at the bottom of the row. You can see this at my homepage listed below in the “Private Details” section. I also created a test page where I have six rows with the gap element in each row.
      When I revert back to version 3.x the problem disappears. Both versions in separate folders in the  “templates” folder.
    2. All symbols/icons have been replaced with an placeholder image (square with x inside). Please see screenshot attachment.
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    #106889
     sharmstr
    Moderator

    My guess its because you haven’t updated the required plugins for Kleo 4.0. Go to Appearance > Install Plugins.

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    This support site is not about custom work. If you need custom development please contact cornel@seventhqueen.com

    #106891
     sharmstr
    Moderator

    Also its very important to clear your server cache and purge your CDN, if you have that, after the updates.

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    This support site is not about custom work. If you need custom development please contact cornel@seventhqueen.com

    #107178
     leloosh
    Participant

    I updated all the required plugins (even Revolution Slider which I don’t need and will have to remove later)

    I cleared the server cache many times and also purged ALL the pages in my CDN account.

    This resolved issue #1 but not #2. The symbol/icons are still not displaying.

    The fontello files in /kleo/assets/font are all there.

    If there is a need to change a database entry to resolve the issue I can provide you with cPanel administrator access.

    Please advise.

    #107196
     sharmstr
    Moderator
    This reply has been set as private.
    #107198
     leloosh
    Participant

    Will do, thanks.

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