This topic has 1 reply, 2 voices, and was last updated 9 years by Laura.

  • Author
  • #110289
     aodejonge
    Participant
    I have a question, I have installed a number of themes on my server. Only when I‘m working with the Kleo theme in the back end of the theme. Sometimes seems as if the theme lost contact with the Internet or the database. I get a white screen. I need to reload the page a few times to get it working. This happens a lot. Do you know what‘s wrong?

     

    Best regards

    #110624
     Laura
    Moderator

    Hello, it could be a plugin or the server, try to deactivate some plugins and do a test, if not then would be the server. KLEO is a complex theme and if you add more plugins if the server doesnt have enough resources this could happen. Please contact your hosting provider maybe they have a solution for you 🙂

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

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