This topic has 5 replies, 2 voices, and was last updated 8 years by Radu.

  • Author
  • #110489
     stuffmartusa
    Participant

    Hi, the email widget that came with the theme is not sending me emails.  I

    have tried my own email address and another one, but when I send myself a

    test message nothing is delivered to my email address.

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    #110516
     Radu
    Moderator

    Hi

    Install and configure this plugin : https://wordpress.org/plugins/wp-mail-smtp/ with the correct settings.

    Cheers

    RAdu

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
    #110517
     stuffmartusa
    Participant

    Thank you for your quick reply. I will install and let you know how it works. Thank you again!

    #110535
     Radu
    Moderator

    Good

    Let me know

    Cheers

    Radu

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
    #110876
     stuffmartusa
    Participant

    okay, I’m still having issues. When I installed the recommended plugin and set it up the best way I know (and a few others) and the email still doesn’t go through. This is what it says when I run a test message.

    Test Message Sent
    The result was:
    bool(false)
    The full debugging output is shown below:
    object(PHPMailer)#188 (75) {
    [“Version”]=>
    string(6) “5.2.14”
    [“Priority”]=>
    NULL
    [“CharSet”]=>
    string(5) “UTF-8”
    [“ContentType”]=>
    string(21) “multipart/alternative”
    [“Encoding”]=>
    string(4) “8bit”
    [“ErrorInfo”]=>
    string(82) “SMTP connect() failed. https://github.com/PHPMailer/PHPMailer/wiki/Troubleshooting”
    [“From”]=>
    string(36) “wordpress@stuffmartusa.byethost3.com”
    [“FromName”]=>
    string(12) “StuffMartUSA”
    [“Sender”]=>
    string(36) “wordpress@stuffmartusa.byethost3.com”
    [“ReturnPath”]=>
    string(0) “”
    [“Subject”]=>
    string(55) “WP Mail SMTP: Test mail to stuffmartusa@centurylink.net
    [“Body”]=>
    string(76) ”
    This is a test email generated by the WP Mail SMTP WordPress plugin.


    [“AltBody”]=>
    string(68) “This is a test email generated by the WP Mail SMTP WordPress plugin.”
    [“Ical”]=>
    string(0) “”
    [“MIMEBody”:protected]=>
    string(399) “This is a multi-part message in MIME format.

    –b1_d0912f89ebafa3ce71fa4fde8a214b33
    Content-Type: text/plain; charset=us-ascii

    This is a test email generated by the WP Mail SMTP WordPress plugin.

    –b1_d0912f89ebafa3ce71fa4fde8a214b33
    Content-Type: text/html; charset=us-ascii

    This is a test email generated by the WP Mail SMTP WordPress plugin.

    –b1_d0912f89ebafa3ce71fa4fde8a214b33–

    [“MIMEHeader”:protected]=>
    string(472) “Date: Tue, 15 Mar 2016 20:25:04 +0000
    To: stuffmartusa@centurylink.net
    From: StuffMartUSA
    Subject: WP Mail SMTP: Test mail to stuffmartusa@centurylink.net
    Message-ID:
    X-Mailer: PHPMailer 5.2.14 (https://github.com/PHPMailer/PHPMailer)
    MIME-Version: 1.0
    Content-Type: multipart/alternative;
    boundary=”b1_d0912f89ebafa3ce71fa4fde8a214b33″
    Content-Transfer-Encoding: 8bit


    [“mailHeader”:protected]=>
    string(0) “”
    [“WordWrap”]=>
    int(0)
    [“Mailer”]=>
    string(4) “smtp”
    [“Sendmail”]=>
    string(18) “/usr/sbin/sendmail”
    [“UseSendmailOptions”]=>
    bool(true)
    [“PluginDir”]=>
    string(0) “”
    [“ConfirmReadingTo”]=>
    string(0) “”
    [“Hostname”]=>
    string(0) “”
    [“MessageID”]=>
    string(0) “”
    [“MessageDate”]=>
    string(31) “Tue, 15 Mar 2016 20:25:04 +0000”
    [“Host”]=>
    string(20) “smtp.centurylink.net”
    [“Port”]=>
    string(2) “25”
    [“Helo”]=>
    string(0) “”
    [“SMTPSecure”]=>
    string(3) “ssl”
    [“SMTPAutoTLS”]=>
    bool(true)
    [“SMTPAuth”]=>
    bool(true)
    [“SMTPOptions”]=>
    array(0) {
    }
    [“Username”]=>
    string(28) “stuffmartusa@centurylink.net”
    [“Password”]=>
    string(10) “Random0340”
    [“AuthType”]=>
    string(0) “”
    [“Realm”]=>
    string(0) “”
    [“Workstation”]=>
    string(0) “”
    [“Timeout”]=>
    int(300)
    [“SMTPDebug”]=>
    bool(true)
    [“Debugoutput”]=>
    string(4) “echo”
    [“SMTPKeepAlive”]=>
    bool(false)
    [“SingleTo”]=>
    bool(false)
    [“SingleToArray”]=>
    array(0) {
    }
    [“do_verp”]=>
    bool(false)
    [“AllowEmpty”]=>
    bool(false)
    [“LE”]=>
    string(1) ”

    [“DKIM_selector”]=>
    string(0) “”
    [“DKIM_identity”]=>
    string(0) “”
    [“DKIM_passphrase”]=>
    string(0) “”
    [“DKIM_domain”]=>
    string(0) “”
    [“DKIM_private”]=>
    string(0) “”
    [“action_function”]=>
    string(0) “”
    [“XMailer”]=>
    string(0) “”
    [“smtp”:protected]=>
    object(SMTP)#189 (13) {
    [“Version”]=>
    string(6) “5.2.14”
    [“SMTP_PORT”]=>
    int(25)
    [“CRLF”]=>
    string(2) ”

    [“do_debug”]=>
    bool(true)
    [“Debugoutput”]=>
    string(4) “echo”
    [“do_verp”]=>
    bool(false)
    [“Timeout”]=>
    int(300)
    [“Timelimit”]=>
    int(300)
    [“smtp_conn”:protected]=>
    bool(false)
    [“error”:protected]=>
    array(4) {
    [“error”]=>
    string(0) “”
    [“detail”]=>
    string(0) “”
    [“smtp_code”]=>
    string(0) “”
    [“smtp_code_ex”]=>
    string(0) “”
    }
    [“helo_rply”:protected]=>
    NULL
    [“server_caps”:protected]=>
    NULL
    [“last_reply”:protected]=>
    string(0) “”
    }
    [“to”:protected]=>
    array(1) {
    [0]=>
    array(2) {
    [0]=>
    string(28) “stuffmartusa@centurylink.net”
    [1]=>
    string(0) “”
    }
    }
    [“cc”:protected]=>
    array(0) {
    }
    [“bcc”:protected]=>
    array(0) {
    }
    [“ReplyTo”:protected]=>
    array(0) {
    }
    [“all_recipients”:protected]=>
    array(1) {
    [“stuffmartusa@centurylink.net”]=>
    bool(true)
    }
    [“RecipientsQueue”:protected]=>
    array(0) {
    }
    [“ReplyToQueue”:protected]=>
    array(0) {
    }
    [“attachment”:protected]=>
    array(0) {
    }
    [“CustomHeader”:protected]=>
    array(0) {
    }
    [“lastMessageID”:protected]=>
    string(61) “”
    [“message_type”:protected]=>
    string(3) “alt”
    [“boundary”:protected]=>
    array(3) {
    [1]=>
    string(35) “b1_d0912f89ebafa3ce71fa4fde8a214b33”
    [2]=>
    string(35) “b2_d0912f89ebafa3ce71fa4fde8a214b33”
    [3]=>
    string(35) “b3_d0912f89ebafa3ce71fa4fde8a214b33”
    }
    [“language”:protected]=>
    array(19) {
    [“authenticate”]=>
    string(35) “SMTP Error: Could not authenticate.”
    [“connect_host”]=>
    string(43) “SMTP Error: Could not connect to SMTP host.”
    [“data_not_accepted”]=>
    string(30) “SMTP Error: data not accepted.”
    [“empty_message”]=>
    string(18) “Message body empty”
    [“encoding”]=>
    string(18) “Unknown encoding: ”
    [“execute”]=>
    string(19) “Could not execute: ”
    [“file_access”]=>
    string(23) “Could not access file: ”
    [“file_open”]=>
    string(33) “File Error: Could not open file: ”
    [“from_failed”]=>
    string(35) “The following From address failed: ”
    [“instantiate”]=>
    string(36) “Could not instantiate mail function.”
    [“invalid_address”]=>
    string(17) “Invalid address: ”
    [“mailer_not_supported”]=>
    string(25) ” mailer is not supported.”
    [“provide_address”]=>
    string(54) “You must provide at least one recipient email address.”
    [“recipients_failed”]=>
    string(45) “SMTP Error: The following recipients failed: ”
    [“signing”]=>
    string(15) “Signing Error: ”
    [“smtp_connect_failed”]=>
    string(22) “SMTP connect() failed.”
    [“smtp_error”]=>
    string(19) “SMTP server error: ”
    [“variable_set”]=>
    string(30) “Cannot set or reset variable: ”
    [“extension_missing”]=>
    string(19) “Extension missing: ”
    }
    [“error_count”:protected]=>
    int(2)
    [“sign_cert_file”:protected]=>
    string(0) “”
    [“sign_key_file”:protected]=>
    string(0) “”
    [“sign_extracerts_file”:protected]=>
    string(0) “”
    [“sign_key_pass”:protected]=>
    string(0) “”
    [“exceptions”:protected]=>
    bool(true)
    [“uniqueid”:protected]=>
    string(32) “d0912f89ebafa3ce71fa4fde8a214b33”
    }
    The SMTP debugging output is shown below:
    2016-03-15 20:25:04 Connection: opening to ssl://smtp.centurylink.net:25, timeout=300, options=array (
    )
    2016-03-15 20:25:05 SMTP ERROR: Failed to connect to server: Connection refused (111)
    2016-03-15 20:25:05 SMTP connect() failed. https://github.com/PHPMailer/PHPMailer/wiki/Troubleshootin

    I’m attaching a pdf of my screen and how it is setup.

    I’m also having another problem, related or unrelated I don’t know.. but when users go to register to my website, they never get a confirmation email and I never a notice.

    My website is http://stuffmartusa.byethost3.com/

    Thank you!

    #111007
     Radu
    Moderator

    Hi,

    According the log

    COPY CODE
    
    2016-03-15 20:25:04	Connection: opening to ssl://smtp.centurylink.net:25, timeout=300, options=array ()
    2016-03-15 20:25:05	SMTP ERROR: Failed to connect to server: Connection refused (111)
    2016-03-15 20:25:05	SMTP connect() failed.
    

    You cannot connect to server email, please contact the hosting provider and ask it about this.

    Yes the issue with emails it’s related the activation emails.

    Cheers

    Radu

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
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