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Author
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March 14, 2016 at 20:59 #110489stuffmartusaParticipant
Hi, the email widget that came with the theme is not sending me emails. I
have tried my own email address and another one, but when I send myself a
test message nothing is delivered to my email address.
Attachments:
You must be logged in to view attached files.March 14, 2016 at 21:31 #110516RaduModeratorHi
Install and configure this plugin : https://wordpress.org/plugins/wp-mail-smtp/ with the correct settings.
Cheers
RAdu
Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionMarch 14, 2016 at 21:35 #110517stuffmartusaParticipantThank you for your quick reply. I will install and let you know how it works. Thank you again!
March 14, 2016 at 22:28 #110535RaduModeratorGood
Let me know
Cheers
Radu
Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionMarch 15, 2016 at 23:42 #110876stuffmartusaParticipantokay, I’m still having issues. When I installed the recommended plugin and set it up the best way I know (and a few others) and the email still doesn’t go through. This is what it says when I run a test message.
Test Message Sent
The result was:
bool(false)
The full debugging output is shown below:
object(PHPMailer)#188 (75) {
[“Version”]=>
string(6) “5.2.14”
[“Priority”]=>
NULL
[“CharSet”]=>
string(5) “UTF-8”
[“ContentType”]=>
string(21) “multipart/alternative”
[“Encoding”]=>
string(4) “8bit”
[“ErrorInfo”]=>
string(82) “SMTP connect() failed. https://github.com/PHPMailer/PHPMailer/wiki/Troubleshooting”
[“From”]=>
string(36) “wordpress@stuffmartusa.byethost3.com”
[“FromName”]=>
string(12) “StuffMartUSA”
[“Sender”]=>
string(36) “wordpress@stuffmartusa.byethost3.com”
[“ReturnPath”]=>
string(0) “”
[“Subject”]=>
string(55) “WP Mail SMTP: Test mail to stuffmartusa@centurylink.net”
[“Body”]=>
string(76) ”
This is a test email generated by the WP Mail SMTP WordPress plugin.”
[“AltBody”]=>
string(68) “This is a test email generated by the WP Mail SMTP WordPress plugin.”
[“Ical”]=>
string(0) “”
[“MIMEBody”:protected]=>
string(399) “This is a multi-part message in MIME format.–b1_d0912f89ebafa3ce71fa4fde8a214b33
Content-Type: text/plain; charset=us-asciiThis is a test email generated by the WP Mail SMTP WordPress plugin.
–b1_d0912f89ebafa3ce71fa4fde8a214b33
Content-Type: text/html; charset=us-asciiThis is a test email generated by the WP Mail SMTP WordPress plugin.
–b1_d0912f89ebafa3ce71fa4fde8a214b33–
”
[“MIMEHeader”:protected]=>
string(472) “Date: Tue, 15 Mar 2016 20:25:04 +0000
To: stuffmartusa@centurylink.net
From: StuffMartUSA
Subject: WP Mail SMTP: Test mail to stuffmartusa@centurylink.net
Message-ID:
X-Mailer: PHPMailer 5.2.14 (https://github.com/PHPMailer/PHPMailer)
MIME-Version: 1.0
Content-Type: multipart/alternative;
boundary=”b1_d0912f89ebafa3ce71fa4fde8a214b33″
Content-Transfer-Encoding: 8bit”
[“mailHeader”:protected]=>
string(0) “”
[“WordWrap”]=>
int(0)
[“Mailer”]=>
string(4) “smtp”
[“Sendmail”]=>
string(18) “/usr/sbin/sendmail”
[“UseSendmailOptions”]=>
bool(true)
[“PluginDir”]=>
string(0) “”
[“ConfirmReadingTo”]=>
string(0) “”
[“Hostname”]=>
string(0) “”
[“MessageID”]=>
string(0) “”
[“MessageDate”]=>
string(31) “Tue, 15 Mar 2016 20:25:04 +0000”
[“Host”]=>
string(20) “smtp.centurylink.net”
[“Port”]=>
string(2) “25”
[“Helo”]=>
string(0) “”
[“SMTPSecure”]=>
string(3) “ssl”
[“SMTPAutoTLS”]=>
bool(true)
[“SMTPAuth”]=>
bool(true)
[“SMTPOptions”]=>
array(0) {
}
[“Username”]=>
string(28) “stuffmartusa@centurylink.net”
[“Password”]=>
string(10) “Random0340”
[“AuthType”]=>
string(0) “”
[“Realm”]=>
string(0) “”
[“Workstation”]=>
string(0) “”
[“Timeout”]=>
int(300)
[“SMTPDebug”]=>
bool(true)
[“Debugoutput”]=>
string(4) “echo”
[“SMTPKeepAlive”]=>
bool(false)
[“SingleTo”]=>
bool(false)
[“SingleToArray”]=>
array(0) {
}
[“do_verp”]=>
bool(false)
[“AllowEmpty”]=>
bool(false)
[“LE”]=>
string(1) ”
”
[“DKIM_selector”]=>
string(0) “”
[“DKIM_identity”]=>
string(0) “”
[“DKIM_passphrase”]=>
string(0) “”
[“DKIM_domain”]=>
string(0) “”
[“DKIM_private”]=>
string(0) “”
[“action_function”]=>
string(0) “”
[“XMailer”]=>
string(0) “”
[“smtp”:protected]=>
object(SMTP)#189 (13) {
[“Version”]=>
string(6) “5.2.14”
[“SMTP_PORT”]=>
int(25)
[“CRLF”]=>
string(2) ”
”
[“do_debug”]=>
bool(true)
[“Debugoutput”]=>
string(4) “echo”
[“do_verp”]=>
bool(false)
[“Timeout”]=>
int(300)
[“Timelimit”]=>
int(300)
[“smtp_conn”:protected]=>
bool(false)
[“error”:protected]=>
array(4) {
[“error”]=>
string(0) “”
[“detail”]=>
string(0) “”
[“smtp_code”]=>
string(0) “”
[“smtp_code_ex”]=>
string(0) “”
}
[“helo_rply”:protected]=>
NULL
[“server_caps”:protected]=>
NULL
[“last_reply”:protected]=>
string(0) “”
}
[“to”:protected]=>
array(1) {
[0]=>
array(2) {
[0]=>
string(28) “stuffmartusa@centurylink.net”
[1]=>
string(0) “”
}
}
[“cc”:protected]=>
array(0) {
}
[“bcc”:protected]=>
array(0) {
}
[“ReplyTo”:protected]=>
array(0) {
}
[“all_recipients”:protected]=>
array(1) {
[“stuffmartusa@centurylink.net”]=>
bool(true)
}
[“RecipientsQueue”:protected]=>
array(0) {
}
[“ReplyToQueue”:protected]=>
array(0) {
}
[“attachment”:protected]=>
array(0) {
}
[“CustomHeader”:protected]=>
array(0) {
}
[“lastMessageID”:protected]=>
string(61) “”
[“message_type”:protected]=>
string(3) “alt”
[“boundary”:protected]=>
array(3) {
[1]=>
string(35) “b1_d0912f89ebafa3ce71fa4fde8a214b33”
[2]=>
string(35) “b2_d0912f89ebafa3ce71fa4fde8a214b33”
[3]=>
string(35) “b3_d0912f89ebafa3ce71fa4fde8a214b33”
}
[“language”:protected]=>
array(19) {
[“authenticate”]=>
string(35) “SMTP Error: Could not authenticate.”
[“connect_host”]=>
string(43) “SMTP Error: Could not connect to SMTP host.”
[“data_not_accepted”]=>
string(30) “SMTP Error: data not accepted.”
[“empty_message”]=>
string(18) “Message body empty”
[“encoding”]=>
string(18) “Unknown encoding: ”
[“execute”]=>
string(19) “Could not execute: ”
[“file_access”]=>
string(23) “Could not access file: ”
[“file_open”]=>
string(33) “File Error: Could not open file: ”
[“from_failed”]=>
string(35) “The following From address failed: ”
[“instantiate”]=>
string(36) “Could not instantiate mail function.”
[“invalid_address”]=>
string(17) “Invalid address: ”
[“mailer_not_supported”]=>
string(25) ” mailer is not supported.”
[“provide_address”]=>
string(54) “You must provide at least one recipient email address.”
[“recipients_failed”]=>
string(45) “SMTP Error: The following recipients failed: ”
[“signing”]=>
string(15) “Signing Error: ”
[“smtp_connect_failed”]=>
string(22) “SMTP connect() failed.”
[“smtp_error”]=>
string(19) “SMTP server error: ”
[“variable_set”]=>
string(30) “Cannot set or reset variable: ”
[“extension_missing”]=>
string(19) “Extension missing: ”
}
[“error_count”:protected]=>
int(2)
[“sign_cert_file”:protected]=>
string(0) “”
[“sign_key_file”:protected]=>
string(0) “”
[“sign_extracerts_file”:protected]=>
string(0) “”
[“sign_key_pass”:protected]=>
string(0) “”
[“exceptions”:protected]=>
bool(true)
[“uniqueid”:protected]=>
string(32) “d0912f89ebafa3ce71fa4fde8a214b33”
}
The SMTP debugging output is shown below:
2016-03-15 20:25:04 Connection: opening to ssl://smtp.centurylink.net:25, timeout=300, options=array (
)
2016-03-15 20:25:05 SMTP ERROR: Failed to connect to server: Connection refused (111)
2016-03-15 20:25:05 SMTP connect() failed. https://github.com/PHPMailer/PHPMailer/wiki/TroubleshootinI’m attaching a pdf of my screen and how it is setup.
I’m also having another problem, related or unrelated I don’t know.. but when users go to register to my website, they never get a confirmation email and I never a notice.
My website is http://stuffmartusa.byethost3.com/
Thank you!
March 16, 2016 at 18:39 #111007RaduModeratorHi,
According the log
COPY CODE2016-03-15 20:25:04 Connection: opening to ssl://smtp.centurylink.net:25, timeout=300, options=array () 2016-03-15 20:25:05 SMTP ERROR: Failed to connect to server: Connection refused (111) 2016-03-15 20:25:05 SMTP connect() failed.
You cannot connect to server email, please contact the hosting provider and ask it about this.
Yes the issue with emails it’s related the activation emails.
Cheers
Radu
Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution -
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