Reply To: Update

Hi,

First i recommend you to clone your installation on a subdomain where you can do some tests, try to disable all plugins except buddypress, visual composer and k-elements to see if you still encounter the problem.

Also please enable wp debug by going to ftp in root directory of your wp install open wp-config.php look for define( ‘WP_DEBUG’, false ); and change it to true and after this line add this

define( ‘WP_DEBUG_LOG’, true );

WP_DEBUG_LOG is a companion to WP_DEBUG that causes all errors to also be saved to a debug.log log file inside the /wp-content/ directory. This is useful if you want to review all notices later or need to view notices generated off-screen (e.g. during an AJAX request or wp-cron run).

Cheers