This topic has 10 replies, 2 voices, and was last updated 8 years by Laura.

  • Author
  • #112446
     shulah012
    Participant

    Hi,

    1.There is an issue at Profile tabs when trying to activate it it come blank page. please check link: http://www.gozawaj.com/wp-admin/admin.php?page=sweetdate_options&tab=5

    2.He how can i change the link video for commercial TV to another link video.

    3.the theme is very slow now not like before can you speed it up.

    Regards,

    #112791
     Laura
    Moderator

    Hello, can you share admin credentials so i can test it?
    You can change that link at the page editor, at the video shortcode 🙂
    This is a very useful guide to speed the site http://seventhqueen.com/blog/code-snippets/the-definitive-wordpress-speed-guide-step-by-step-easy.html

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    #112874
     shulah012
    Participant
    This reply has been set as private.
    #112875
     shulah012
    Participant
    This reply has been set as private.
    #113181
     Laura
    Moderator

    Hello, i meant access to wp-admin, try to deactivate some plugins and test again it could be the issue, a conflicted plugin

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    #113200
     shulah012
    Participant
    This reply has been set as private.
    #113673
     Laura
    Moderator

    Hello , i do not see any issue, please try deactivating some plugins and testing again if you didn’t do it already, and contact your hosting provider about the issue of emails 🙂

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    #113709
     shulah012
    Participant
    This reply has been set as private.
    #113729
     shulah012
    Participant
    This reply has been set as private.
    #113745
     shulah012
    Participant
    This reply has been set as private.
    #114053
     Laura
    Moderator

    Hello, that is an usual object cache issue, if you have object cache enabled or a cache plugin enable,d try to deactivate it and test again 🙂
    btw, glad you resolved the other issue 🙂

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

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