This topic has 4 replies, 3 voices, and was last updated 7 years by Roader.

  • Author
  • #113923
     RocketScience
    Participant

    I have enabled New user approve  plugin for admin approval for user registration and once a user completed registeration to the site it showing the message that mail send to the e-mail address given but actually not receiving any mail to the user and admin. I have configured wp-smtp-mail plugin and the test mail works fine.

    Please help on this.

    #114360
     Laura
    Moderator

    Hello, have you tried deactivating some plugins and testing again?
    Please also try the plugin BP Disable Activation Reloaded
    Let me know 🙂

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    #114382
     RocketScience
    Participant

    Hello
    I have tried by deactivating the plugins used and after deactivate the buddy press still no mail getting for both the new user and admin.
    Please help.
    Thanks

    #114986
     Laura
    Moderator

    Hello, please contact your hosting provider and let me know, it could be a server issue

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    #164315
     Roader
    Participant

    Solution: Install and Configure it: WP Mail SMTP Plugin by Mail Bank.

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