This topic has 20 replies, 3 voices, and was last updated 8 years by Radu.

  • Author
  • #114313
     yellowlawn
    Participant

    I have this message at the top of my Dashboard screen:

    The following required plugin is currently inactive: Revolution Slider.

    Activate installed plugin | Dismiss this notice

    No matter how many times I try to activate it I get the same error.

    #114505
     Radu
    Moderator

    Hi,

    If you activate this plugin from wp-admin -> plugins ? the issue persists ?

    Cheers

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    #114552
     yellowlawn
    Participant

    Hi

    Yes that’s where I activated it from. I also get error Plugin could not be activated because it triggered a fatal error.

    Thanks

    #114553
     osadosad
    Participant

    Hello

    I have the same problem and nothing helps ((

    #114666
     Radu
    Moderator

    I understand, guys try to deactivate rest of plugins then activate revolution slider first then activate back plugins.

    Let me know

    Cheers

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
    #114934
     osadosad
    Participant

    It does not help.
    I tried to deactivate all and then activated Slider Revolution.
    Still it is giving this message:
    Activate Slider Revolution for Premium Benefits. You can Enter an existing licence key or Purchase a licence key.

    #114969
     yellowlawn
    Participant

    I resolved it.

    Deleted my WordPress install. Started from scratch without installing any other plugins, themes etc. Uploaded Kleo files as directed in the instruction video and that seemed to work.

    #115087
     Radu
    Moderator

    @osadosad,

    Do you have latest revolution slider ? check update status from wp-admin -> appearance -> install plugins

    Cheers

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
    #115162
     osadosad
    Participant

    Yes, we have the latest one.
    Please help because I definately can;t delete the whole web-site and then start all from scratch again.
    Thank you for understanding!

    #115165
     osadosad
    Participant

    I have specificalty downloaded the whole sweetdate theme folder from your web-site and re-installed Slider Revolution plug-in which supposed to be the latest version from your side.
    However as of today it shows 2 errors

    1 – Request for activation

    2 – Request for update

    I would very very very very very much appreciate your kind help and support please to resolve the above.

    I am also attaching printscreen for your reference.

    Thank you in advance!

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    #115168
     osadosad
    Participant

    P.S. I have downloaded the theme today (7 April, 2016)

    #115305
     Radu
    Moderator

    Please provide admin credentials into private reply to take a look

    Cheers

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
    #115306
     Radu
    Moderator

    And also the FTP maybe i will need that

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
    #116703
     osadosad
    Participant

    Sorry, I am very new to web-site making and programming.
    I know it is a stupid question, but
    1) admin credentials – you mean to access thru Word Press?
    2) what info do you need about FTP?

    Thnak you a lot for you kind help!

    #116851
     Radu
    Moderator

    1. it means username and pass for wordpress administration (wp-admin)

    2. hostname, user and pass ( please test the credentials before giving it to me )

    Cheers

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
    #117427
     osadosad
    Participant
    This reply has been set as private.
    #117664
     Radu
    Moderator

    Hi,

    I see that notice but the revolution slider it works,

    Please ignore that message, the premium plugins are bundled in our theme and they are somehow preactivated through our theme.

    Regarding the informations about your users, sincerely the dates does not interest me.

    Cheers

    Radu

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
    #118226
     osadosad
    Participant

    Hello, Radu!
    Unfortunately I don’t see the your private answer((
    Probably because I am not the one who created the topic

    #118230
     osadosad
    Participant

    and for whatever reason the function to create new topic in your forum is not available today or maybe in general…
    Do you have limits on how many topics can be opened at the same time?

    #118280
     osadosad
    Participant

    Revolution Slider works, but only few functions are available, because IT IS NOT ACTIVATED

    Thank you for your help

    #118402
     Radu
    Moderator

    I assure you the plugin is premium, maybe you have seen some addons that of course they are no included in theme, they are separate..

    Cheers

    Radu

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
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