This topic has 10 replies, 3 voices, and was last updated 8 years by 
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Hello, Have a conflict with applying discounts using the PaidMembershipsPro plugin and get “Error applying discount code [1].”
I don’t know when the problem began but I do know at one point discounts were working fine with the Kleo theme.
I have confirmed with my host (WP Engine) that it is not a caching issue. WP & plugins all up-to-date. I disabled plugins which didn’t work.
Tested the TwentyFifteen theme and the discounts worked without problem.
Could you help me identity what could be causing the error? Thanks in advance for your help!
Hello, will assign the ticket to a higher support level who can help and advise you in your query.
Thanks! 🙂Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionLaura Solanes - Graphic Designer and Web Designer
Please be patient as I try to answer each topic as fast as i can.
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Always happy to help you 🙂
Hi,
Please do next :
Update the theme to latest version 4.0.4 and the afferent plugins, you can check the plugin update status from wp-admin -> appearance -> install plugins.
If this is useless please follow these steps to enable wp debug:
- Connect to your server by FTP
- Look in root directory of your WordPress install and open wp-config.php
- Search for define( ‘WP_DEBUG’, false ); and change FALSE value to TRUE
COPY CODEdefine( 'WP_DEBUG', true );- After this line add this:
COPY CODEdefine( 'WP_DEBUG_LOG', true );WP_DEBUG_LOG is a companion to WP_DEBUG that causes all errors to also be saved to a debug.log log file inside the /wp-content/ directory. This is useful if you want to review all notices later or need to view notices generated off-screen (e.g. during an AJAX request or wp-cron run).
Repeat the described actions and then check the debug.log file and let me know what error appears.
If this is useless please try to deactivate additional plugins except Visual Composer, K-elements, BuddyPress, Paid memberships pro and revolution slider.
After you have disabled the plugins try to see if the error persists.
Cheers
Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionHi,
Please check all related links from here : https://www.google.com/search?safe=off&q=PaidMembershipsPro+Error+applying+discount+code+%5B1%5D maybe there is some solution or cause
Let me know
Cheers
Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionHi,
Unable to reproduce your described error, https://drive.google.com/file/d/0Bxo5b6iHWRMwRHVaeFpiMXpyQkE/view
Can you please make a video in that you provide steps by steps to reproduce the issue ?
Cheers
R.Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
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