This topic has 5 replies, 3 voices, and was last updated 8 years by Radu.

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  • #117088
     steveedin
    Participant

    Hi

    I see some others have posted the same issue but when editing, the Visual Composer window is only showing part of the page. Currently, Editors have to go into Classic or Frontend to change anything.

    An urgent resolution would be much appreciated.

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    #117381
     Radu
    Moderator

    Please update the theme to latest version 4.0.5 and the afferent plugins, you can check the plugin update status from wp-admin -> appearance -> install plugins.

    https://archived.seventhqueen.com/documentation/kleo#updates

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
    #117516
     steveedin
    Participant

    I did update it…

    Kleo: v4.0.5
    WP: v4.5
    Visual Composer: v4.11.2
    K Elements: v4.0.5

    However, I only looked at one page yesterday and it was a page that had Kleo tabs – the other pages were fine.

    I started to rebuild the page and started getting the same issue. However, I started again and just used Tabs (not Kleo Tabs) and the Visual Composer window was fine – everything was visible.

    #117733
     Radu
    Moderator

    Hi,

    I confirm that bug, we will investigate this and we will fix that, meanwhile please use the secondary element Tabs

    Cheers

    Radu

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
    #117742
     Abe
    Keymaster

    Hi, An update should come from Visual composer very fast and it will fix that issue

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    ---
    @ SeventhQueen we do our best to have super happy customers. Thanks for being our customer.

    #118482
     Radu
    Moderator

    Kleo 4.0.6 is released please update the theme and after that the bundled plugins from wp-admin -> appearance -> install plugins

    Cheers

    R.

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
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