This topic has 3 replies, 3 voices, and was last updated 10 years by Kieran.

  • Author
  • #11752
     sharmstr
    Moderator

    When you post media in an update, the top is chopped off. Once you refresh the page its the correct size. This happens with uploaded images and with embedded media such as youtube videos. Here’s the examples (these were done on your demo site, btw). I’m using latest versions of Chrome and Firefox on current Windows 7 64bit

    Chopped after initial upload: http://seventhqueen.com/themes/kleo/wp-content/uploads/rtMedia/users/187/2014/03/chopped-800×280.jpg

    after page refresh: http://seventhqueen.com/themes/kleo/wp-content/uploads/rtMedia/users/187/2014/03/after-800×509.jpg

    This support site is not about custom work. If you need custom development please contact cornel@seventhqueen.com

    #11776
     Kieran
    Participant

    I too am getting the sporadic image height issue. This also happens randomly for me on a page load, however, after a refresh it comes back for a short while.

    #12010
     Abe
    Keymaster

    Hi those links don’t work. We managed to fix this and included it in 1.2 update(coming tomorrow). Let us know if you’ll encounter this

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

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    @ SeventhQueen we do our best to have super happy customers. Thanks for being our customer.

    #12011
     Kieran
    Participant

    Again amazing, thank you! 😀

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