Problem activating k-elements plugin

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This topic has 1 reply, 2 voices, and was last updated 9 years by Radu.

  • Author
  • April 20, 2016 at 05:12 #117819
     LauraMoscarella
    Participant

    Hello. I have KLEO 4.0 installed and wordpress 4.5 on my website. Everything was ok until I tried to install and activate k.elemets plugin included with the theme. I had a 500 internal server error when trying to activate the plugin. When I erased the plugin folder via ftp my website went back to normal. The website is http://avesconservacion.org/web/

    I can provide wp-admin username and password if necesary.

    Thanks for your help

    April 20, 2016 at 16:23 #117944
     Radu
    Moderator
    Not marked as solution
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Support Hours Our support team is available from Monday to Friday during regular office hours ( East European Time ). Please allow up to 48hrs so we can review your request and respond.
License info One theme purchase allows you to use it only on one WordPress install, so each new install requires a new license. We thank and appreciate everyone for their purchase as it allows us to keep supporting and releasing new updates.

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