This topic has 1 reply, 2 voices, and was last updated 8 years by Laura.

  • Author
  • #127227
     martinomg
    Participant

    Hey guys,

    I was planning to use your theme again (will buy another license after i end the setup), i just made a clean installation of the theme and the system is showing me this message:

    Esta página no ha podido mostrar un elemento de Google Maps. Ponte en contacto con el administrador del sitio. Si eres el administrador de este sitio, consulta la consola de JavaScript o la página siguiente para solucionar el problema: http://g.co/mapsJSApiErrors

    In english it should be something like:

    This page has not been able to show an element of Google Maps. Please contact the site administrator. If you are the administrator of this site, see the JavaScript console or the next page to solve the problem: http://g.co/mapsJSApiErrors

    So as you can conclude the maps are not being showed at the website. Do you know what’s reason of this problem?

    Thank you very much

    #127374
     Laura
    Moderator

    Please update the theme to latest version and the afferent plugins, you can check the plugin update status from wp-admin -> appearance -> install plugins.

    If this is useless please follow these steps to enable wp debug:

    •  Connect to your server by FTP
    • Look in root directory of your WordPress install and open wp-config.php
    • Search for define( ‘WP_DEBUG’, false ); and change FALSE value to TRUE
    COPY CODE
    define( 'WP_DEBUG', true );
    
    •   After this line add this:
    COPY CODE
    define( 'WP_DEBUG_LOG', true );
    

    WP_DEBUG_LOG is a companion to WP_DEBUG that causes all errors to also be saved to a debug.log log file inside the /wp-content/ directory. This is useful if you want to review all notices later or need to view notices generated off-screen (e.g. during an AJAX request or wp-cron run).

    Repeat the described actions and then check the debug.log file and let me know what error appears.

    If this is useless please try to deactivate additional plugins except Visual Composer, K-elements, BuddyPress, Paid memberships pro and revolution slider.

    After you have disabled the plugins try to see if the error persists.

    Cheers

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

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