This topic has 9 replies, 2 voices, and was last updated 8 years by 
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Hi 7queen,
I tested register as a user, after I typed in F/L name, email address and psd, check T/C and click create an account button, it took me to a http 500 or completely blank plage?
I even create an account page my self and try to re-register, same issue?
Can you tell me how can I get the create an account page to show after clicked the button?
Is there’s a way I should install something or missing something?
Please help any solution you can provide I will try to fix the create an account problem?
Please advise, thanks
Please update the theme to latest version and the afferent plugins, you can check the plugin update status from wp-admin -> appearance -> install plugins.
If this is useless please follow these steps to enable wp debug:
- Connect to your server by FTP
- Look in root directory of your WordPress install and open wp-config.php
- Search for define( ‘WP_DEBUG’, false ); and change FALSE value to TRUE
COPY CODEdefine( 'WP_DEBUG', true );- After this line add this:
COPY CODEdefine( 'WP_DEBUG_LOG', true );WP_DEBUG_LOG is a companion to WP_DEBUG that causes all errors to also be saved to a debug.log log file inside the /wp-content/ directory. This is useful if you want to review all notices later or need to view notices generated off-screen (e.g. during an AJAX request or wp-cron run).
Repeat the described actions and then check the debug.log file and let me know what error appears.
If this is useless please try to deactivate additional plugins except Visual Composer, K-elements, BuddyPress, Paid memberships pro and revolution slider.
After you have disabled the plugins try to see if the error persists.
Cheers
Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionLaura Solanes - Graphic Designer and Web Designer
Please be patient as I try to answer each topic as fast as i can.
If you like the theme or the support you've received please consider leaving us a review on Themeforest!
Always happy to help you 🙂
Hi Laura,
I think is all good now, I uploaded an original Activate.php/register.php is now seems working. But will try to register few more time just to make sure.
Per your help, I am definitely will put the DEBUG codes in for all other aspect!
I am on sweetdate 2.9.3 version. btw, do you mean the latest sweetdate now has the “Visual Composer” ? There are many add-on from the envato site, is this mean I don’t have to buy the MAIN ” Visual Composer”, I can just buy the Visual Composer “ADD-ON” and it will work on sweetdate?
Please advise about the Visual Composer, thanks
Hello, Sweetdate still doesnt have visual composer, it does work well with sweetdate, just not included with the theme.
Glad you could resolve the issue 🙂Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionLaura Solanes - Graphic Designer and Web Designer
Please be patient as I try to answer each topic as fast as i can.
If you like the theme or the support you've received please consider leaving us a review on Themeforest!
Always happy to help you 🙂
Always happy to help you! 🙂
Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionLaura Solanes - Graphic Designer and Web Designer
Please be patient as I try to answer each topic as fast as i can.
If you like the theme or the support you've received please consider leaving us a review on Themeforest!
Always happy to help you 🙂
Hi Laura,
This is freaky? The word BIRTHDAY on the registration page is GONE? I looked in the users profile fields, it shown as “Age (required)” when I clicked the edit button, it labelled BIRTHDAY?
What I remembered is somewhere I check to show AGE instead birthday, can that be why? Is there’s a way I can upload a file to fix it, or how to fix to show birthday?
Please advise help, Thanks
Hello, check at Sweetdate > Buddypress
The show age instead of birthdate is not related to it
Share admin credentials so i can check it out 🙂Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionLaura Solanes - Graphic Designer and Web Designer
Please be patient as I try to answer each topic as fast as i can.
If you like the theme or the support you've received please consider leaving us a review on Themeforest!
Always happy to help you 🙂
Hi Laura,
Can you walk me the steps to it? I like to know how to fix it since I managed the back-end of it. That way I know what to do if it happens again. knock on wood!!!
Please advise, thanks
At Sweetdate > Buddypress you will be able to Name the age field 🙂
Also at Users > Profile fields you can change the name of it at the profile
Maybe the issue is there 🙂Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionLaura Solanes - Graphic Designer and Web Designer
Please be patient as I try to answer each topic as fast as i can.
If you like the theme or the support you've received please consider leaving us a review on Themeforest!
Always happy to help you 🙂
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