This topic has 5 replies, 2 voices, and was last updated 8 years by 
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Hi!
How you doing?I’ve a problem with my Revolution Slider.
(btw everything is updated)I’m not sure why but when I start editing one Slider, suddenly it prevents me to continue editing this Slider.
If I create a new Slider, everything goes ok until for no aparent reason it prevents me to continue editing this Slider.An so on.
The problem is like it doesn’t charge the Slider information correctly, because I can’t even push a button or see any layer…
Did you hear something similar with other user?
Can you help me?Thanks a lot
Hi,
Maybe you should update theme and the bundled plugins!
You will have to update theme to 4.0.8 and after most important is to update Visual Composer, K-elements and Revolution Slider from wp-admin -> appearance -> install plugins, press update for these plugins.
We have two methods for update
1. Automatic theme updates:
– Go to WP admin – Theme options – Theme Update
– Enter Themeforest username and API KEY
– Save the options
– Go to WP admin – Dashboard (link should be like: /wp-admin/update-core.php) and you should see the theme there if there is a new update available
– Click the checkbox next to it and click to Update themes2. Manually update theme by FTP.
– Connect to your server.
– Go to wp-content/themes/ and copy “kleo” folder to your computer so you have a backup of your old files.
– Extract kleo.zip that you have downloaded from Themeforest. Make sure the resulting “kleo” folder has a style.css in it. Delete on your server all files inside wp-content/themes/kleo and then copy all files inside “kleo” folder to your server in wp-content/themes/kleoImportant note : After you update the theme to latest version 4.0.8 please update the bundled plugins especially Visual Composer, K-elements and Revolutions slider.
https://archived.seventhqueen.com/documentation/kleo#updates
Let me know
Cheers
R.Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionHi,
Maybe you should update theme and the bundled plugins!
You will have to update theme to 4.0.8 and after most important is to update Visual Composer, K-elements and Revolution Slider from wp-admin -> appearance -> install plugins, press update for these plugins.
We have two methods for update
1. Automatic theme updates:
– Go to WP admin – Theme options – Theme Update
– Enter Themeforest username and API KEY
– Save the options
– Go to WP admin – Dashboard (link should be like: /wp-admin/update-core.php) and you should see the theme there if there is a new update available
– Click the checkbox next to it and click to Update themes2. Manually update theme by FTP.
– Connect to your server.
– Go to wp-content/themes/ and copy “kleo” folder to your computer so you have a backup of your old files.
– Extract kleo.zip that you have downloaded from Themeforest. Make sure the resulting “kleo” folder has a style.css in it. Delete on your server all files inside wp-content/themes/kleo and then copy all files inside “kleo” folder to your server in wp-content/themes/kleoImportant note : After you update the theme to latest version 4.0.8 please update the bundled plugins especially Visual Composer, K-elements and Revolutions slider.
https://archived.seventhqueen.com/documentation/kleo#updates
Let me know
Cheers
R.Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionHi Radu, thanks for your answer.
I know how to update plugins and themes. Anyway, thanks for the help.I’ve updated everything and the problem continues.
The thing is when I try to edit any Slider, everything is locked. Actually, is more like any button works. I can click the buttons but nothing happens. I can’t edit anything.
🙁By the way, the RevSlider version you provides in ThemeForest is not updated!
I downloaded “all files and documentation” and the RevSlider version you provides is 5.2.5.4
The last version of RevSlider is 5.2.6
I’ve try with both versions but it doesn’t work with any of them.What should I do?
Thanks Radu.Hi again Radu.
I’ve deactivated all plugins and activated again and now it seems to work.
I’ve try to find out if there were any incompatibility but I didn’t reach to know if any other plugin was the problem.
Anyway, it seems to be solved by now.If I found any other problem I’ll write you down again.
In case you read this and I didn’t write you, you can mark this post as solved.Thanks a lot Radu.
🙂Ok
No problem
Let me know
Cheers
R.Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
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