This topic has 5 replies, 2 voices, and was last updated 8 years by Laura.

  • Author
  • #131915
     andrius
    Participant

    Hi,

     

    I am using the BP profile search for filtering out the users that match the request. When selecting items from the list (the form fields are multi select) I do not receive any feedback that the item is selected, and it just shows the name of the form field. This confuses the user that his input was not registered .

    On a mobile, the form displays “0 items” when the form loads, and responds to the selected item number the same way. If there is only 1 item selected, then the form field displays the name of that item.

    How can I get the same input feedback on the desktop browser ?

    #131994
     Laura
    Moderator

    Hello, test it with default wordpress theme, does it happen?
    Let me know 🙂

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    #132018
     andrius
    Participant

    Hey,

    it didn’t work because it displayed form fields as a regular checkbox list. I forgot to add that the form fields are drop-down style.

    I added some examples of how the problem looks like.

    Attachments:
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    #132212
     Laura
    Moderator

    Hello, so the issue is that they show as a checkbox and you want it a dropdown? I tested it but didnt see any issue

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    #132465
     andrius
    Participant

    Laura,

    sorry for not being clear.
    In the first attachment you can see that the form field displays a placeholder “continent”. When a user clicks on it, a drop-down appears with multiple selections. When some choices (attachment 2) are made and the drop-down field is closed, the placeholder still shows “continent” instead of a number of items that are selected and confuses the users that their input was not registered. On a mobile the placeholder changes to the number of items that are being selected.
    So my question is, how can I make the same respond to user inputs on a desktop?

    #132584
     Laura
    Moderator

    Hello, that is not available right now, but a developer could create it for you 🙂
    The form is created by a third party plugin and we cant change that sadly

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

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