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I am having an issue with two plugins since I updated to 4.1.2 today. The first being with my header ad (ADS Pro plugin). The only issue seems to be with the header banner. I had the short code ([bsa_pro_ad_space id=”7″ delay=”17″ crop=”no” hide_for_id=7684,8495,8492,8489,8632,8670]) in the header box in the theme options area and what was happening is the banner was displaying below the logo on top of the menu items (see attached screen shot). For now, I just deleted the short code, but see the screen shot to see what it was doing.
Second, I am using Uber Menu and when you go to the site you will see that the font size and images are all oversized now. Not sure why. See screen shot attached.
These plugins both worked fine prior to the Kleo update, so I am contacting you guys first.
Thanks!
Hello, activate the ad again and i will check what is happening 🙂
Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionLaura Solanes - Graphic Designer and Web Designer
Please be patient as I try to answer each topic as fast as i can.
If you like the theme or the support you've received please consider leaving us a review on Themeforest!
Always happy to help you 🙂
OK…it’s activated…and still having the issues.
Please also look at size of font in Uber menu….way too big still. And I didn’t change the size. Just did that after update
Thanks
I had to take it down. I don’t want to leave it up and active like that when it’s not working.
Feel free to add it again when you’re looking into the issue:
[bsa_pro_ad_space id=”7″ delay=”17″ crop=”no” hide_for_id=7684,8495,8492,8489,8632,8670]
Thanks
This is the issue with the font size in my Uber Menu sub menus….Kleo seems to have changed my font size to “xx-large” when I updated. So how do I change it back to how it was previously? And I never adjusted this….so I have no idea what the default size was?
The attached screen shot was sent to me by Uber Menu support. It seems that Uber menu inherits the style from Kleo….so it’s changing the font size to “xx-large”
I manually changed the font size for Uber menu, so fixed this issue. However, still weird that Kleo changed the font-size to xx-large.
Also, still having issue with header banner ad
Hello, if you answer your own ticket again and again, your ticket moves down at the queue, so its been moving down.
Our queue ranks tickets from the last reply date, more time, higher it is. As you have been replying every day, your ticket was moving down because the last reply was recent.
Please wait for a reply instead of posting so many times.Added your code but the ad didnt appear. I need to see it to be able to fix it
Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionLaura Solanes - Graphic Designer and Web Designer
Please be patient as I try to answer each topic as fast as i can.
If you like the theme or the support you've received please consider leaving us a review on Themeforest!
Always happy to help you 🙂
OK…well I just added the code again and the ad appeared in the wrong place….see the attached screen shot from just now. I can’t leave the ad up that way, so I took down the code. Not sure what it is that you’re doing differently.
[bsa_pro_ad_space id=”7″ delay=”17″ crop=”no” hide_for_id=7684,8495,8492,8489,8632,8670]
Plus, what’s up with Kleo changing the font size to “xx-large”? As I mentioned, I manually changed the font size in Uber Menu to get it back to the way it was….but I left the sub-menu under Subscribe >> Newsletter tab so you can see what’s happened.
Hello, i add it to header banner area at theme options, but doesnt appear
Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionLaura Solanes - Graphic Designer and Web Designer
Please be patient as I try to answer each topic as fast as i can.
If you like the theme or the support you've received please consider leaving us a review on Themeforest!
Always happy to help you 🙂
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