Lost Themeforest Password/Can’t update Visual Composer or Revolution Slider

Home Forums KLEO Bugs & Issues Lost Themeforest Password/Can’t update Visual Composer or Revolution Slider

This topic has 5 replies, 2 voices, and was last updated 9 years by Laura.

  • Author
  • September 4, 2016 at 20:12 #134831
     Kmaay
    Participant

    I have been able to update the theme however I am unable to update the slider and visual composer I  get the message that I have the incorrect License key for both plugins that are bundle with Kleo. Please assist as I do not have the access to my themeforest account that I first purchased Kleo with.

    September 5, 2016 at 10:16 #134869
     Laura
    Moderator
    Not marked as solution
    September 5, 2016 at 10:30 #134879
     Kmaay
    Participant
    Not marked as solution
    September 5, 2016 at 11:34 #134908
     Laura
    Moderator
    Not marked as solution
    September 5, 2016 at 21:46 #135050
     Kmaay
    Participant
    Not marked as solution
    September 8, 2016 at 03:18 #135369
     Laura
    Moderator
    Not marked as solution
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Support Hours Our support team is available from Monday to Friday during regular office hours ( East European Time ). Please allow up to 48hrs so we can review your request and respond.
License info One theme purchase allows you to use it only on one WordPress install, so each new install requires a new license. We thank and appreciate everyone for their purchase as it allows us to keep supporting and releasing new updates.

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