This topic has 5 replies, 2 voices, and was last updated 8 years by Laura.

  • Author
  • #135695
     veggist
    Participant

    Hi! Upon signups, members get a mail with a link to activate their membership. But when they click it, they come to a page saing “The activation key is not valid”  then we have to manually go in and activate new members. What is wrong here?

    #135778
     Laura
    Moderator

    Hello, you could try the plugin “bp disable activation reloaded”

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    #135794
     veggist
    Participant

    Hi Laura
    After installing and activating “bp disable activation reloaded”, we now experience that there is NO activation mail being sendt and that you get signed right in when going back to the site.
    This seems unsecure, or what? Isn`t it best that you get a working activation link on mail?

    #136294
     Laura
    Moderator

    Hello, its a bit insecure but easy to fix, install https://es.wordpress.org/plugins/buddypress-nocaptcha-register-box/ to prevent spam at the registration page. Also consider to add another captcha plugin for the wp-login page too

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    #136308
     veggist
    Participant

    Hi Laura and thanks for the follow up!
    I guess I could try the nocaptcha solution, but I was kind of hoping to get the signup to work as intended in the beginning, with the activation link. Is that an approach seventhqueen has moved away from now?

    #136481
     Laura
    Moderator

    Hello, its an issue that happens with buddypress and your server sometimes, its not related to us or the theme. That solution works so until they resolve it its the best way

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

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