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I am having trouble integrating SportsPress Plugin into my Kleo theme.
It seems to be related to a direct theme conflict, most likely due to single page types/archives . When attempting publish fields in the configurations, I am presented with a 505 error after moments of buffering. The plugin works properly with all of my other themes.
I have followed the documentation for their “Theme Integration” with no success. They’re Dev team has offered no support despite the cost of a $100 plugin. I am looking for some help with this issue, troubleshooting options, perspective, anything, I’ve had 3 independent devs look at the conflict and they came up short with no answers, other than it being rooted in the Kleo theme. I love the Kleo theme, and would hate to have to abandon it due to something like this.
Plugin: https://www.themeboy.com/sportspress-pro/
Documentation: http://support.themeboy.com/article/58-theme-integration-guideHello, will assign the ticket to a higher support level who can help and advise you in your query.
Thanks! ?Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionLaura Solanes - Graphic Designer and Web Designer
Please be patient as I try to answer each topic as fast as i can.
If you like the theme or the support you've received please consider leaving us a review on Themeforest!
Always happy to help you 🙂
That would be amazing! Thank you. I’ve spent over 72 hours trying to resolve this issue, it would be great if your team could help me find a resolution.
Hi,
Do you have created template files for that plugin ? In the plugin docs it says to create :
single-event.php (Event)
single-calendar.php (Calendar)
single-team.php (Team)
single-table.php (League Table)
single-player.php (Player)
single-list.php (Player List)
single-staff.php (Staff)
single-directory.php (Staff Directory*)
single-sponsor.php (Sponsor*)And to add theme support with this code ? add_theme_support( ‘sportspress’ );
Do you have completed all of those and it not works right ? What error you receive ? not code of the error any additional message ?
Please reproduce the error message with the wp debug and wp debug log turned on
Steps to enable wp debug:
- Connect to your server by FTP
- Look in root directory of your WordPress install and open wp-config.php
- Search for define( ‘WP_DEBUG’, false ); and change FALSE value to TRUE
COPY CODEdefine( 'WP_DEBUG', true );- After this line add this:
COPY CODEdefine( 'WP_DEBUG_LOG', true );WP_DEBUG_LOG is a companion to WP_DEBUG that causes all errors to also be saved to a debug.log log file inside the /wp-content/ directory. This is useful if you want to review all notices later or need to view notices generated off-screen (e.g. during an AJAX request or wp-cron run).
Repeat the described actions and then check the debug.log file and let me know what error appears.
If this is useless please try to deactivate additional plugins except Visual Composer, K-elements, BuddyPress, Paid memberships pro and revolution slider.
After you have disabled the plugins try to see if the error persists.
Cheers
Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
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