This topic has 3 replies, 3 voices, and was last updated 10 years by Abe.

  • Author
  • #13606
     juanmdt
    Participant

    Hi,

    This is my web http://www.chatloves.com

    1- My new visitors could register using facebook correctly, this is great.

    2- But after fill the form, they are not receiving the confirmation email, and they can not login to their profiles. How can i activate the register form ? and the confirmation email ?

    (The register form display correctly, but once you complete all the fields; you never get the email with the link to confirm your account)

    Regards,
    Juan M.

    #13794
     Abe
    Keymaster

    Hi,
    That issue could come from your mail server. Try to check with your hosting provider for any mail logs.
    You can try to install a plugin like SMTP configure to send all wordpress email trough a SMTP server

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    ---
    @ SeventhQueen we do our best to have super happy customers. Thanks for being our customer.

    #13815
     solarpow
    Participant

    Hello. I purchased Sweet Date. I tried to send an email to your support and also contact you by telephone. The email was rejected and the telephone number was also rejected.

    I am having problems registering the Revolution slider.
    I want to change the website to a talent agency, and this package seems to be perfect for it, with a few changes.
    I need someone to work with me to add features and change the appearance please.
    Do you offer this level of support? How much? Can we chat on Skype?

    Respectfully,

    Miguel Hidalgo
    Skype: solarpowergetics

    #14042
     Abe
    Keymaster

    Hi, our support email is themesupport@seventhqueen.com. Right now we can’t do any custom work but we are creating a specialized department for that in the near future. Until then please co to microlancer.com and you will find a developer to help you.

    Thanks

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    ---
    @ SeventhQueen we do our best to have super happy customers. Thanks for being our customer.

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