This topic has 6 replies, 2 voices, and was last updated 8 years by Radu.

  • Author
  • #137570
     suerte44
    Participant

    I have frontend forms in which users can upload images.  Since the latest update users receive the error message “upload failed” .  I have tested with the WordPress 2016 theme and the images upload ok, so it definately seems to be a theme issue

    #137635
     Radu
    Moderator

    Please update the theme to latest version 4.1.4 and the afferent plugins, you can check the plugin update status from wp-admin -> appearance -> install plugins.

    If this is useless please follow these steps to enable wp debug:

    •  Connect to your server by FTP
    • Look in root directory of your WordPress install and open wp-config.php
    • Search for define( ‘WP_DEBUG’, false ); and change FALSE value to TRUE
    COPY CODE
    define( 'WP_DEBUG', true );
    
    •   After this line add this:
    COPY CODE
    define( 'WP_DEBUG_LOG', true );
    

    WP_DEBUG_LOG is a companion to WP_DEBUG that causes all errors to also be saved to a debug.log log file inside the /wp-content/ directory. This is useful if you want to review all notices later or need to view notices generated off-screen (e.g. during an AJAX request or wp-cron run).

    Repeat the described actions and then check the debug.log file and let me know what error appears.

    If this is useless please try to deactivate additional plugins except Visual Composer, K-elements, BuddyPress, Paid memberships pro and revolution slider.

    After you have disabled the plugins try to see if the error persists.

    Cheers

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
    #137789
     suerte44
    Participant
    This reply has been set as private.
    #137790
     suerte44
    Participant
    This reply has been set as private.
    #137791
     suerte44
    Participant
    This reply has been set as private.
    #137916
     suerte44
    Participant

    Hi, i have heard from Toolset support and it is a caching issue (not sure why 2016 theme would work though?). Anyway the issue is now resolved but thanks for your help

    #137974
     Radu
    Moderator

    Ok

    No problem

    Cheers
    R.

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
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