This topic has 10 replies, 2 voices, and was last updated 8 years by Radu.

  • Author
  • #139491
     nerdygirls
    Participant

    I just updated the Kleo theme and now my shortcode for pmpro_levels is not displaying. Is this is known issue or is there a workaround?

    #139502
     Radu
    Moderator

    This shortcode it’s part of a pmpro addon ?

    Make sure to have that installed and active

    http://www.paidmembershipspro.com/add-ons/plus-add-ons/pmpro-advanced-levels-shortcode/

    Cheers
    R.

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
    #139513
     nerdygirls
    Participant

    It’s not part of an add-on. It’s the basic display for the membership levels. It’s in the main plugin and that’s the shortcode the plugin tells me to use.

    #139518
     nerdygirls
    Participant

    You can see in this screenshot that the core plugin tells me to use [pmpro_levels] on the Levels page.

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    #139521
     Radu
    Moderator

    DO you have all things updated ? Wp to latest version,Kleo and the rest of the plugins ?After theme update do you have updated rest of the plugins ? Check in wp-admin Appearance -> install plugins ->

    Try also to delete pmpro and to re-install it, but before that make a database backup

    Cheers
    R.

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
    #139541
     nerdygirls
    Participant

    Uninstalled, reinstalled. Still not working.

    #139543
     nerdygirls
    Participant

    I’ve attached a screenshot of what it looks like when I’m editing, then what it looks like when published.

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    #139547
     nerdygirls
    Participant

    I have also deactivated all my plugins except the essentials (BuddyPress and Visual Composer) and the shortcode is still not working. I think this is a conflict with Kleo or a problem with Paid Memberships Pro.

    #139682
     Radu
    Moderator

    Try to look at the pmpro shortcodes form front end not thru VC editor,

    Check if you have all things updated like WP + KLEO + ALL PLUGINS (Plugins updates will be checked from wp-admin -> appearnace -> install plguins)

    Cheers
    R.

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
    #139685
     nerdygirls
    Participant

    Did all of that yesterday and none of those suggestions worked. The only thing that worked was loading the last version of KLEO. Everything works fine now. Guess I’ll just have to be out of date.

    #139693
     Radu
    Moderator

    Ok

    Cheers
    R.

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
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