This topic has 5 replies, 3 voices, and was last updated 8 years by Radu.

  • Author
  • #139536
     hoops
    Participant

    I created a page and placed the shortcode for a particular forum. in the front page, below the name of the forum is an image of the team. the image links to the page where the forum shortcode is.

    i made this setup so that when a user opens a forum, a banner of the team will appear at the top.

    now, my issue is – when i enter the forum through the page with the shortcode, the Create a New Topic message box is there but its too small and even if you enlarge it you cant type anything in it.

    but when i enter the forum the regular way, the message box is there.

    attached image (front page, forums)

    when you click on the name of the team (Rain or Shine) – you go inside the forum directly, the create topic message box shows. when you click on the image, the go to the page with the shortcode, the create topic message box is missing.

    this issue shows only for create new topics.

    it’s an issue with the team because even if i try to deactivate all the plugins, the issue is still there. now, when i switch to another team like Newspaper – there is no issue.

    please check and advice, thanks!

     

     

     

     

     

     

     

     

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    #139540
     hoops
    Participant

    sorry, i meant theme. not team. (why don’t you have an edit function here anyway)

    #139600
     Laura
    Moderator

    Hello, will assign the ticket to a higher support level who can help and advise you in your query.
    Thanks! ?

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    #139686
     Radu
    Moderator

    Hi,

    With WordPress default theme you encounter same issue ?

    If you go to wp-content/themes/kleo/ and rename bbpress folder your issue disappears ?

    Cheers
    R.

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
    #139729
     hoops
    Participant

    Hi! no issue with any other theme. no, issue still persists even if i rename bbpress.

    #139940
     Radu
    Moderator

    If you encounter same issue with other themes than kleo it means that it;s not related to the kleo theme

    Cheers
    R.

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
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