This topic has 8 replies, 2 voices, and was last updated 8 years by Radu.

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  • #139632
     matthewokoh
    Participant

    Hi

    My feature image is not allowing me to add new feature image.  I have tested by disabling all plugins and it still did not work.  Also i have “on” the Display media on post page*… 

    Any help will be great… thanks

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    #139701
     Radu
    Moderator

    Do you have theme updated to latest version and also WordPress ?

    Cheers
    R.

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
    #139905
     matthewokoh
    Participant

    yes they both are theme and WordPress updated to the latest version… it is still not working 🙁
    On the wordpress dashboard I can see “Set featured image” and I can select the image but when I select image it brings me back to post screen but does not attach the image… i have test with all plugin uninstalled and still does not work…

    #139973
     Radu
    Moderator

    Provide admin credentials to take a look, so what you cannot do ?

    If you add feature image to that post this it’s not displayed ?or how ? provide screenshot

    Cheers
    R.

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
    #140012
     matthewokoh
    Participant
    This reply has been set as private.
    #140100
     Radu
    Moderator

    Hi i see that you cannot assign any featured image to any post, i think this it’s caused by plugins or by some modification to chidl theme so, de-activate all plugins except visual composer,k-elements and revolution slider, then check again, it if works enable plugins back one by one to identify what causes that.

    If you encounter same issue de-activate all plugins + child theme to test

    Cheers
    R.

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Ticket solution
    #140251
     matthewokoh
    Participant
    This reply has been set as private.
    #140261
     matthewokoh
    Participant

    i reinstalled wordpress and it works now…

    #140355
     Radu
    Moderator

    Ok then

    Cheers
    R.

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
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