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Hi,
This is my web http://www.chatloves.com
1- My new visitors could register using facebook correctly, this is great.
2. Now after fill the registration form, im receiving the confirmation email, to click and activate my account http://prntscr.com/34vswz
3. I click the link and activate the account: http://prntscr.com/34vtyj
4. But when i try to login with my user and password, the web just think about it but never log in successfully. http://prntscr.com/34vvqy
which may be the error ? what can i do to solve this ?
tks
Hi, Try to disable some plugins that could apply some backend restrictions besides Paid Memberships Pro that we know can’t cause this. That could come from a JavaScript error in your site since the login in the popup is done by AJAX
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@ SeventhQueen we do our best to have super happy customers. Thanks for being our customer.having the same issue.. checked plugins.. nothing..
it seems to log in once every 20 times you try but the majority of the time it just halts and says loading..
however when you try logging in with the same member login username and password via the wp-admin login page and not the pop up. the user logs in within 10 seconds?? looks like the pop up is having problems.. how can this be resolved?
Hi guys, that loading can be a JavaScript error in your page that can come from a plugin. Give me a link to your sites and user/password to test it.
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@ SeventhQueen we do our best to have super happy customers. Thanks for being our customer.If you want the login not to happen by AJAX since that is the cause of your problem you can disable that by commenting line 101 -> kleoAjaxLogin(); from wp-content\themes\sweetdate\assets\scripts\app.js
comment it like:
//kleoAjaxLogin();Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution---
@ SeventhQueen we do our best to have super happy customers. Thanks for being our customer.hi, thanks for that.. so just to be clear.. just enter the double // infront and this stops the ajax login pop up appearing??
If so this would fix the log in to be quicker as well as free females members profile tab to show up straight away rather than them having to refresh the page.. 🙂
Commenting that line will just disable the AJAX request done when you submit your login data. This means that you won’t see the any response from the system in the windows and you will be redirected to wp-login in case of a failure.
Try it and see it for yourself
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@ SeventhQueen we do our best to have super happy customers. Thanks for being our customer.juanmdt, Your problem comes probably from the hosting that could block your ADMIN AJAX requests file which is not right. the file is /wp-admin/admin-ajax.php
Talk at your hosting company since it could be restricted or a permission issueHi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution---
@ SeventhQueen we do our best to have super happy customers. Thanks for being our customer.Hi, Sorry I tried to add the // where you suggested and when updated via ftp my whole arrangement of my site went weird and layout all mixed. so reverted back to how it was. I have a launch tomorrow and would really need this to be fixed :s I will send you my log in details in the next message to have a peek.
Also while there I the problem of someone signing up as a member messaging someone who has signed up but not chosen a membership. The user who has not chosen a membership cannot send a message to other users which is perfect, however when someone messages the member who hasn’t chosen a membership first, they can read and also reply back? ideally I wouldn’t want users not being able to read incoming messages or replying back until they have chosen a membership that gives them this permission.
cheers Abe
Hey Abe,
Sorry but I added the // where you said and uploaded via ftp but instead it threw my website layout into overload and went crazy, also took sections away.. so reverted back to how it was. – Also have a launch tomorrow soooo this is pretty essential :s
I will send my log in details for you to have a peek and see what is going on.
Also – I am having a problem with users who sign up but don’t choose a membership straight away. If non choosing members receives a message from another member they are able to read and even reply back to them which is a big no no especially when not set to a membership. However when they first send a message they are unable to which is fine. Do you know why this is? as cant have this happening.
Cheers Abe
@juanmdt I have already replied to you https://archived.seventhqueen.com/forums/topic/login-problems/#post-14374
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@ SeventhQueen we do our best to have super happy customers. Thanks for being our customer.Yes the change you did is right to disable AJAX in the login form and it seems to work
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@ SeventhQueen we do our best to have super happy customers. Thanks for being our customer.Hi Abe,
Checking through the file zilla, i have this file permissions:
/wp-admin/ : 705
/wp-admin/admin-ajax.php : 604which permissions should have this files?
tks
Hi Abe, Please let me know if this is the permissions problem that you are talking about:
Checking through the file zilla, i have this file permissions:
/wp-admin/ : 705
/wp-admin/admin-ajax.php : 604which permissions should have this files?
tks
try making /wp-admin/admin-ajax.php 664
Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution---
@ SeventhQueen we do our best to have super happy customers. Thanks for being our customer.Changing the permission on admin-ajax.php is not resolving this, and commenting out the line in app.js is not working as a bypass.
What would I tell the hosting company to fix if this is their issue?
Rick
@rweiss it depends on you error. share a link to your site
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@ SeventhQueen we do our best to have super happy customers. Thanks for being our customer.Hi @rweiss
I just checked and the login happens normally, no AJAX involved probably because you commented the line in app.js
Clear your cacheHi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution---
@ SeventhQueen we do our best to have super happy customers. Thanks for being our customer.
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