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October 15, 2016 at 23:50 #139801callixaParticipant
Hi!
Can you explain me, why does sign up button show only user name, email, name and password fields? I set up much more mandatory profile fields at “Base/Primary”.
How can I fix this?
Attachments:
You must be logged in to view attached files.October 17, 2016 at 08:41 #139864LauraModeratorHello, they will appear at the Registration page, not at the popup. Because what you changed is the registration page of Buddypress, and that pppup is made by the theme with predefined fields, that popup will redirect to the registration page
Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionLaura Solanes - Graphic Designer and Web Designer
Please be patient as I try to answer each topic as fast as i can.
If you like the theme or the support you've received please consider leaving us a review on Themeforest!
Always happy to help you 🙂
October 17, 2016 at 09:16 #139882callixaParticipantWell, it doesn’t redirect for some reason. How can I change that? Or how can I make it to redirect to registration page? Thank you.
October 19, 2016 at 10:47 #140255LauraModeratorIf you set the register page correctly it should redirect
Go to Settings > Buddypress and set register page and other pages
If it doesnt work,check your permalinks, they should be at post name.
If still have the issue, try to deactivate some plugins and try againHi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionLaura Solanes - Graphic Designer and Web Designer
Please be patient as I try to answer each topic as fast as i can.
If you like the theme or the support you've received please consider leaving us a review on Themeforest!
Always happy to help you 🙂
October 19, 2016 at 14:04 #140282callixaParticipantThat’s the thing – everything looks to be set fine (see attachments). But when I click on register page – it sends me to homepage for some reason. Why do you think this is happening?
ThanksAttachments:
You must be logged in to view attached files.October 24, 2016 at 06:10 #140807LauraModeratorHello, will assign the ticket to a higher support level who can help and advise you in your query.
Thanks! ?Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionLaura Solanes - Graphic Designer and Web Designer
Please be patient as I try to answer each topic as fast as i can.
If you like the theme or the support you've received please consider leaving us a review on Themeforest!
Always happy to help you 🙂
October 24, 2016 at 19:38 #140976RaduModeratorMaybe because you are logged ?
Try to see register page unlogged
Let me know
Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionOctober 24, 2016 at 19:44 #140979callixaParticipantHello, Radu.
I just tried – but the same window pups out, with only few fields to fill (see attached). I would like to be redirected to register form where mandatory fields are required to fill, those which I created at “Users Profile Fields” base.
Attachments:
You must be logged in to view attached files.October 24, 2016 at 20:30 #140994callixaParticipantI mean, the main problem I addressed here and the reason I opened ticket – that sign up button does not redirect user to register page.
Regarding register page itself – you are right it was redirecting me to home page because I was logged in:).So now how do I make the sign up button to redirect user to register page?
Thank you!October 25, 2016 at 17:54 #141178RaduModeratorBy default the sign-up button will opens this pop-up : https://drive.google.com/file/d/0Bxo5b6iHWRMwcEtSSGVlb2Z2SG8/view
So you want to go to register page after you click that ?
Cheers
R.Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionOctober 25, 2016 at 18:39 #141196callixaParticipantYes Radu, that’s exactly what I want. I want users to be redirected to register form with all fields that I require at Profile Fields Base. Thank you!
October 26, 2016 at 13:24 #141383RaduModeratorI see also the behavior that you describe here, completing the fields from pop-up and it directly registers you instead of redirecting to /register page to complete the rest of the fields, for this matter please de-activate all plugins except BuddyPress and also de-activate the child theme and test this again
Let me know
Cheers
R.Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionOctober 26, 2016 at 15:03 #141403callixaParticipantHello Radu
I just did what you advised, I deactivated all plugins except BuddyPress, I deactivated the theme. But nothing changed after I activated all back. SignUp button still doesn’t redirect to register page.
Please, advise.
Thank you.October 26, 2016 at 19:21 #141497RaduModeratorYou should test the behaviour with all of these except buddypress de-activated, if you have done that provide FTP to investigate further
Cheers
R.Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionNovember 1, 2016 at 19:04 #142431RaduModeratorHi
It seems to be a theme bug, please let us some time to investigate and to fix this
I will add this to bug list and we will be fixed in 1-2 weeks max
Cheers
R.Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionNovember 2, 2016 at 21:00 #142596RaduModeratorNo problem, we will let you know
Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionNovember 20, 2016 at 21:06 #144852callixaParticipantHi Radu.
It’s been three weeks already. Do you have any news?November 21, 2016 at 18:37 #144913RaduModeratorHi,
This is still in the bug list we will add a new note about this in our bug tracking system
We will let you know
Cheers
R.Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionNovember 22, 2016 at 19:57 #145035RaduModeratorOk we will let you know
Cheers
R.Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionDecember 6, 2016 at 08:15 #146181callixaParticipantDear Radu,
Can you please contact your colleagues from IT and ask them how long will it take to fix this problem? I need to know the time frames. It’s taking too long.December 7, 2016 at 17:46 #146350RaduModeratorHi,
Tomorrow we will release a new sweetdate theme update that will fix this
Cheers
R.Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionMarch 3, 2017 at 03:03 #154657callixaParticipantHi Radu, theme was updated but the problem is still there. Your suggestions?
March 3, 2017 at 03:13 #154658callixaParticipantJust to remind: I need a SIGN UP button click to redirect for registration page.
March 3, 2017 at 17:05 #154687RaduModeratorHi,
If you want to be redirected to register page when you click on signup you should copy this file : /wp-content/themes/sweetdate/header.php
to child theme in this path : /wp-content/themes/sweetdate-child/
Then in child theme follow the instructions form photo
Cheers
RHi there!!! Help others from the community and mark any reply as solution if it solved your question. Ticket solutionMarch 6, 2017 at 16:37 #154898RaduModeratorGreat
You’re welcome
Cheers
R.Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionMarch 14, 2017 at 23:37 #155665callixaParticipantRadu,
sorry to bother again.
I’ve just noticed, when clicking Log In button it shows this menu (see pic attached).
How to redirect “Create New Account” button to register page as well?
Thank you.Attachments:
You must be logged in to view attached files.March 15, 2017 at 19:28 #155754RaduModeratorDid you have figured out ?
Cheers
R.Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionMarch 16, 2017 at 19:19 #155847callixaParticipantNot really:)
But now at least it redirects to register page with mandatory fields after you click “create profile”. So, it’s fine lie thatMarch 16, 2017 at 19:36 #155849RaduModeratorOk then
Cheers
R.Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution -
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