This topic has 8 replies, 3 voices, and was last updated 8 years by Radu.

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  • #140157
     Nando13
    Participant

    Hi,

     

    I’m using the Windows Azure Storage plugin so I can handle all the traffic and deliver all the images uploaded by the users faster.

    So, the users upload the image in the theme and activity feed and the image is placed on my azure storage account.

    The problem is that in the activity feed the code is calling for a wrong url, causing 404. However, the theme calls correctly thru the media page and lightbox.

     

    How can I fix this?

     

    thanks

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    #140270
     Laura
    Moderator

    Hello, will assign the ticket to a higher support level who can help and advise you in your query.
    Thanks! ?

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    #140325
     Nando13
    Participant

    Ok, I’m waiting.

    #140364
     Radu
    Moderator

    Please follow these steps to enable wp debug:

    •  Connect to your server by FTP
    • Look in root directory of your WordPress install and open wp-config.php
    • Search for define( ‘WP_DEBUG’, false ); and change FALSE value to TRUE
    COPY CODE
    define( 'WP_DEBUG', true );
    
    •   After this line add this:
    COPY CODE
    define( 'WP_DEBUG_LOG', true );
    

    WP_DEBUG_LOG is a companion to WP_DEBUG that causes all errors to also be saved to a debug.log log file inside the /wp-content/ directory. This is useful if you want to review all notices later or need to view notices generated off-screen (e.g. during an AJAX request or wp-cron run).

    Repeat the described actions and then check the debug.log file and let me know what error appears.

    If this is useless please try to deactivate additional plugins except Visual Composer, K-elements, BuddyPress, Paid memberships pro and revolution slider.

    After you have disabled the plugins try to see if the error persists.

    With the debug function activated re-upload a new image and check the error log, provide the content of the debug log file to take a look at it

    Cheers
    R.

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
    #140388
     Nando13
    Participant

    I’d really expected more attention than an automatic answer like yours, Radu.

    You didn’t even read my thread!

    #140389
     Nando13
    Participant

    THIS IS DISRESPECTFUL!

    #140513
     Radu
    Moderator

    Hi,

    Yes, it’s a predefined message but this is what you need to do until I can see the log I cannot recommend you things without seeing debug log first.

    Of course, I’ve read the message, why you don’t provide also the debug log file ?

    Also you haven’t a provided an example of 404 link that generates images in activity

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
    #140554
     Nando13
    Participant

    I know where the error is. The 404 link is explained bellow.

    The activity feed is still searching the image in the wp repository (wordpress/uploads), and the lightbox, media single etc is fetching the image url correctly from windows azure storage blob.

    #140591
     Radu
    Moderator

    Ok, this it seems to not be related to Kleo so it’s a server side issue right?

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
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