This topic has 18 replies, 3 voices, and was last updated 8 years by Radu.

  • Author
  • #142935
     Roader
    Participant

    Media –> All / Albums / Photos (maybe Videos and Music also)

    Here you can see:

    Small photo, cut text, icon–text decentralized, item title very away.

    Please, check and resolve.

     

     

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    #142937
     Roader
    Participant

    But that problem is only when is an item.
    When you click on Upload, or there are two or more items, the view is normal.

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    #143081
     Laura
    Moderator

    Hello, i guess is because of rtmedia image size, maybe changing the picture size but that requires css and i would need access to the site

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    #143104
     Roader
    Participant

    Skype + Team View. Remember that I’m working in localhost first

    #143471
     Roader
    Participant

    I see that they updated:
    Changelog
    UPDATE 2.9.6 = 11.10.2016
    – Fixed rtMedia images from profile to load in Lightbox
    – rtMedia lightbox – fixed small styling issue

    But the problem continues here (see image).

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    #143688
     Laura
    Moderator

    Hola, prueba a eliminar el album y volverlo a añadir

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    #143726
     Roader
    Participant

    Hola, prueba a eliminar el album y volverlo a añadir

    Problem continues.

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    #143844
     Laura
    Moderator

    Hola, parece ser un problema de rtmedia, estaria bien si pudiera verlo en tu web pues asi no puedo hacer mucho

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    #143849
     Roader
    Participant

    Estimada Laura, puedes probarlo en tu localhost.
    Ya solo me queda una semana de soporte.
    Espero que me ayuden con lo otro que es más importante.

    #144064
     Laura
    Moderator

    Hola, no puedo reproducir el problema por eso necesitaba verlo en tu web, espero que lo entiendas 🙂

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    #144140
     Roader
    Participant
    This reply has been set as private.
    #144142
     Roader
    Participant
    This reply has been set as private.
    #144347
     Laura
    Moderator

    Hola, prueba con

    COPY CODE
    
    .rtmedia-container .rtmedia-list.rtmedia-list-media li {
        width: 63% !important;
    }
    
    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    #144375
     Roader
    Participant

    Umm ese código afecta a los otros, y los agranda de más. O sea, yo sé que uds actualizaron y se corrigió el problema en Todo (All) e Images (Imágenes), pero, en esa sesión del medio llamada Albums es que está presentando ese problema. Cuando le das a Subir, la imagen se pone normal, pero si cancelas Subir, se pone otras vez muy pequeña y con el texto lejos.

    #144376
     Roader
    Participant

    Please check this video.

    The problem is with max-width, etc.

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    #144528
     Laura
    Moderator

    I will assign this issue to Radu, please communicate with him in English if you can, thanks you 🙂

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    #144694
     Radu
    Moderator

    Hi,

    Add this css to wp-admin -> theme options -> general settings -> quick css

    COPY CODE
    
    div#item-body .rtmedia-container {width:100%;}
    

    Cheers
    R.

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Ticket solution
    #144740
     Roader
    Participant

    Thanks Radu. Is .. / styling options / quick css 😉

    #144873
     Radu
    Moderator

    No problem
    Cheers
    R.

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
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