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November 5, 2016 at 01:15 #142935RoaderParticipant
Media –> All / Albums / Photos (maybe Videos and Music also)
Here you can see:
Small photo, cut text, icon–text decentralized, item title very away.
Please, check and resolve.
Attachments:
You must be logged in to view attached files.November 5, 2016 at 01:22 #142937RoaderParticipantBut that problem is only when is an item.
When you click on Upload, or there are two or more items, the view is normal.Attachments:
You must be logged in to view attached files.November 7, 2016 at 07:28 #143081LauraModeratorHello, i guess is because of rtmedia image size, maybe changing the picture size but that requires css and i would need access to the site
Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionLaura Solanes - Graphic Designer and Web Designer
Please be patient as I try to answer each topic as fast as i can.
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Always happy to help you 🙂
November 7, 2016 at 14:09 #143104RoaderParticipantSkype + Team View. Remember that I’m working in localhost first
November 9, 2016 at 04:38 #143471RoaderParticipantI see that they updated:
Changelog
UPDATE 2.9.6 = 11.10.2016
– Fixed rtMedia images from profile to load in Lightbox
– rtMedia lightbox – fixed small styling issueBut the problem continues here (see image).
Attachments:
You must be logged in to view attached files.November 10, 2016 at 07:30 #143688LauraModeratorHola, prueba a eliminar el album y volverlo a añadir
Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionLaura Solanes - Graphic Designer and Web Designer
Please be patient as I try to answer each topic as fast as i can.
If you like the theme or the support you've received please consider leaving us a review on Themeforest!
Always happy to help you 🙂
November 10, 2016 at 13:09 #143726RoaderParticipantHola, prueba a eliminar el album y volverlo a añadir
Problem continues.
Attachments:
You must be logged in to view attached files.November 11, 2016 at 04:49 #143844LauraModeratorHola, parece ser un problema de rtmedia, estaria bien si pudiera verlo en tu web pues asi no puedo hacer mucho
Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionLaura Solanes - Graphic Designer and Web Designer
Please be patient as I try to answer each topic as fast as i can.
If you like the theme or the support you've received please consider leaving us a review on Themeforest!
Always happy to help you 🙂
November 11, 2016 at 05:07 #143849RoaderParticipantEstimada Laura, puedes probarlo en tu localhost.
Ya solo me queda una semana de soporte.
Espero que me ayuden con lo otro que es más importante.November 14, 2016 at 05:08 #144064LauraModeratorHola, no puedo reproducir el problema por eso necesitaba verlo en tu web, espero que lo entiendas 🙂
Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionLaura Solanes - Graphic Designer and Web Designer
Please be patient as I try to answer each topic as fast as i can.
If you like the theme or the support you've received please consider leaving us a review on Themeforest!
Always happy to help you 🙂
November 15, 2016 at 22:04 #144347LauraModeratorHola, prueba con
COPY CODE.rtmedia-container .rtmedia-list.rtmedia-list-media li { width: 63% !important; }
Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionLaura Solanes - Graphic Designer and Web Designer
Please be patient as I try to answer each topic as fast as i can.
If you like the theme or the support you've received please consider leaving us a review on Themeforest!
Always happy to help you 🙂
November 16, 2016 at 00:55 #144375RoaderParticipantUmm ese código afecta a los otros, y los agranda de más. O sea, yo sé que uds actualizaron y se corrigió el problema en Todo (All) e Images (Imágenes), pero, en esa sesión del medio llamada Albums es que está presentando ese problema. Cuando le das a Subir, la imagen se pone normal, pero si cancelas Subir, se pone otras vez muy pequeña y con el texto lejos.
November 16, 2016 at 01:20 #144376RoaderParticipantPlease check this video.
The problem is with max-width, etc.
Attachments:
You must be logged in to view attached files.November 17, 2016 at 09:21 #144528LauraModeratorI will assign this issue to Radu, please communicate with him in English if you can, thanks you 🙂
Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionLaura Solanes - Graphic Designer and Web Designer
Please be patient as I try to answer each topic as fast as i can.
If you like the theme or the support you've received please consider leaving us a review on Themeforest!
Always happy to help you 🙂
November 18, 2016 at 18:54 #144694RaduModeratorHi,
Add this css to wp-admin -> theme options -> general settings -> quick css
COPY CODEdiv#item-body .rtmedia-container {width:100%;}
Cheers
R.Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Ticket solutionNovember 18, 2016 at 22:09 #144740RoaderParticipantThanks Radu. Is .. / styling options / quick css 😉
November 21, 2016 at 15:45 #144873RaduModeratorNo problem
Cheers
R.Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution -
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