This topic has 1 reply, 2 voices, and was last updated 8 years by Laura.

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  • #146760
     foxrobinson
    Participant

    On this sites page clicking on a product redirects to the home page. This only happens when the user is not logged in (logged in admin users can see the single product pages). Users cannot access any woocommerce pages. This only happens when using the KLEO theme. Using 2016 or 2017 there are no issues. Please can you provide the fix for this issue please:

    http://theonlinefashionentrepreneur.com/services-shop/

    #146867
     Laura
    Moderator

    Hi,

    Do you have the latest version of WordPress ? If not update those

    Do you have the latest version of Kleo theme ? If not update those

    Do you have the latest version of plugins installed ? If not update those

    If you de-activate all plugins excepting BuddyPress/bbPress it works? if yes enable back plugins one by one to identify what causes this.

    If you de-activate the child theme it works ?

    Let me know

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

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