This topic has 3 replies, 3 voices, and was last updated 8 years by Radu.

  • Author
  • #147421
     ka01
    Participant

    Hello,

     

    I purchased the KLEO theme and downloaded the Demo content but the revolution slider is not working. Please kindly look into this for me asap as I need to get my website up and running right away.

    Thanks.

    Ka

     

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    #147495
     Laura
    Moderator

    Hello, you need to import the slider if its not already imported, check if you have it at Revolution Slider
    Also if you edit the page you can choose which slider to use 🙂

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    #147553
     ka01
    Participant

    Can I please request a refund because I’ve tried everything and the slider is still not working, hence i’ve a purchased a more suitable theme.

    Kindly issue a refund.

    Thanks.

    #147755
     Radu
    Moderator

    Hi,

    I, we can help you to solve the slider issue, but if you don’t want that follow the refund procedure.

    you can request a refund here https://themeforest.net/refund_requests/new

    Also please provide a reason since you now got the theme and a refund should have strong reasons

    Cheers
    R.

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
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