This topic has 5 replies, 2 voices, and was last updated 8 years by Radu.

  • Author
  • #148783
     qustion
    Participant

    Hello, I’ve started to install Kleo theme today and I have a problem with a menu – when I create a menu and assign it to Primary Menu the website crushes – I can see only the logo on the white background.

    Thank you

    #148787
     qustion
    Participant
    This reply has been set as private.
    #148856
     qustion
    Participant
    This reply has been set as private.
    #148919
     Radu
    Moderator

    Hi,

    This should work by default but if not it means that there can be a server setting like wp memory limit to can identify what’s going on please update the theme to latest version 4.1.7 and the afferent plugins, you can check the plugin update status from wp-admin -> appearance -> install plugins.

    If this is useless please follow these steps to enable wp debug:

    •  Connect to your server by FTP
    • Look in root directory of your WordPress install and open wp-config.php
    • Search for define( ‘WP_DEBUG’, false ); and change FALSE value to TRUE
    COPY CODE
    define( 'WP_DEBUG', true );
    
    •   After this line add this:
    COPY CODE
    define( 'WP_DEBUG_LOG', true );
    

    WP_DEBUG_LOG is a companion to WP_DEBUG that causes all errors to also be saved to a debug.log log file inside the /wp-content/ directory. This is useful if you want to review all notices later or need to view notices generated off-screen (e.g. during an AJAX request or wp-cron run).

    Repeat the described actions and then check the debug.log file and let me know what error appears.

    if it’s something related to the php memory allocation you should follow this : http://seventhqueen.com/blog/code-snippets/increase-php-memory-limit-in-wordpress.html

    Let me know

    Cheers

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
    #148921
     qustion
    Participant
    This reply has been set as private.
    #148934
     Radu
    Moderator

    Ok then

    Have a nice week

    Cheers
    R.

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
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