This topic has 8 replies, 3 voices, and was last updated 6 years by Laura.

  • Author
  • #153327
     teeneditions
    Participant

    Particularly on desktops, I cannot scroll down on my “Got Tool’s” pull down menu under the Feature’s menu.    www.TeenEditions.com.  We cannot view the rest of the titles/page, the list tops at the bottom of the screen.

     

    Thanks for your support

    C D Golden

    #153445
     Laura
    Moderator

    Hello, will assign the ticket to a higher support level who can help and advise you in your query.
    Thanks! ?

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    #153566
     Radu
    Moderator

    Hi,

    Can you please make a screen record ? cuz i cannot figure what are you saying

    Cheers
    R.

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
    #154628
     teeneditions
    Participant

    Hello,I have not heard from you guys. I sent you the information you asked, well at least I thought I did. However, here it is. IF you go to the “Features” menu and select the “Got Tools” you will see a list of pages listed in alphabetical order. We cannot continue scrolling down to the bottom of the list. The image I attached shows the pointer cursor at the bottom of the page where it stops at “Office and Admin Support” page. However, the list goes a bit further. On cellphones you can view all of the pages. I hope I made this clearer for you.

    Also, our email doesn’t work. Could you check it please. Not sure if I need to submit anther ticket for my email issue, let me know.

    Thanks a lot
    C D Golden

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    #154674
     Radu
    Moderator

    Hi,

    IT’s not ok for you to use megamenu style for that? and then to re-arrange the items to divide them by 5-6 columns, the problem it’s you have to menu items as submenus and they don’t have enough space to view them in viewport you can try my suggestion.

    Cheers
    R.

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
    #154717
     teeneditions
    Participant

    Hello and thanks for your help. Your suggestion was above my knowledge. I tried your suggestion as much as I could and could not understand totally the instructions and environment. I am not at all accustomed to web programming.

    Not sure how far your help can aid US, however, I would like to ask you for any references in locating paid support for my issues, someone who can go in my site’s admin section and fix these few problems?

    ISSUES INCLUDES:
    1. At the “Features” menu where “Got Tools” page is, pull down does not allow users to reach the bottom of page list.
    2. Email send greetings to email users
    3. possible installing the latest upgrade/update

    CD Golden and Team

    #154901
     Laura
    Moderator

    Hello, for custom requests you could contact me at Laura@seventhqueen.com 🙂

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    #188899
     teeneditions
    Participant

    Hello Laura, hope all is well. I was wondering if you are still for hire? If so, how much would you charge to complete the list below:

    1. My business directory plugin isn’t working.
    2. My Woo Commerce plugin isn’t working, can’t find the cart page for starters.
    3. the scrolling member numbers are not in sync with the site.

    Here’s the site: http://www.teeneditions.com

    Thank you

    Corey

    #189084
     Laura
    Moderator

    Already contacted by email

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

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