This topic has 5 replies, 2 voices, and was last updated 7 years by Laura.

  • Author
  • #154753
     Wellaggio
    Participant

    Hi, I have a problem with registering new users. After filling out the new user registration form, a screen appears to validate the account in the email account entered in the form but that email never arrives. I have tried with different mail accounts and it does not reach any.

    Thank you very much

    #154818
     Laura
    Moderator

    Hello, have you tried using a smtp plugin? like https://wordpress.org/plugins/wp-mail-smtp/
    Or contact your hosting provider about the php mail not working 🙂

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    #155315
     Wellaggio
    Participant

    Okay, I’m getting it, but it goes to the spam tray. Is it possible to customize the sender so that it is not WordPress?
    Thank you very much!!

    #155439
     Laura
    Moderator

    Hello, please check http://www.wpbeginner.com/plugins/how-to-change-sender-name-in-outgoing-wordpress-email/
    Hope it helps 🙂

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    #155456
     Wellaggio
    Participant

    Thans!!

    #155499
     Laura
    Moderator

    Glad to help 🙂

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

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