buddypress error

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This topic has 18 replies, 3 voices, and was last updated 7 years by Laura.

  • Author
  • March 6, 2017 at 15:19 #154878
     lilly36
    Participant

     my site giving this error Fatal error: Class ‘BuddyPress’ not found in /home/nzsol/public_html/shadipk.com/wp-content/plugins/buddypress/bp-loader.php on line 46 right now i disable buddypress whenever i enable i get that error. my site address is shadipk.com

    March 7, 2017 at 09:20 #154951
     Laura
    Moderator

    Hello, try to deactivate other plugins and test again, it could be another plugin conflict with buddypress

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    March 7, 2017 at 17:29 #154993
     lilly36
    Participant

    Hi i did but same isue there 🙁 should i give you login credentials

    March 8, 2017 at 18:43 #155100
     Laura
    Moderator

    Hello, yes please as a private reply 🙂

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    March 8, 2017 at 21:55 #155135
     lilly36
    Participant
    This reply has been set as private.
    March 10, 2017 at 00:43 #155280
     Laura
    Moderator

    Hello, please deactivate buddypress using ftp and share ftp credentials so i can check the files 🙂

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    March 10, 2017 at 14:10 #155325
     lilly36
    Participant
    This reply has been set as private.
    March 11, 2017 at 17:36 #155385
     lilly36
    Participant

    Hi is there any progress?

    March 13, 2017 at 10:43 #155458
     Laura
    Moderator

    Hello, seems like the issue is related to a custom code you added to the child theme, as with the main theme activated there is no issues with buddypress.
    Please check your codes and test to see which one is creating the issue 🙂

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    March 13, 2017 at 11:52 #155479
     lilly36
    Participant

    Hi i never add any custom code in theme, i just change in css

    March 13, 2017 at 19:13 #155535
     Laura
    Moderator

    Hello, i see a lot of modified files at your child theme, so if it was not you check out the files as it is custom code

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    March 13, 2017 at 19:27 #155543
     lilly36
    Participant

    can u restore child theme and check

    March 15, 2017 at 02:08 #155682
     Laura
    Moderator

    Hello, reinstalling the theme, it will be finished soon please let me know if it works 🙂

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    March 15, 2017 at 12:04 #155714
     lilly36
    Participant

    same error

    March 16, 2017 at 18:28 #155835
     Laura
    Moderator

    Hello, will assign the ticket to a higher support level who can help and advise you in your query.
    Thanks! ?

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    March 16, 2017 at 19:35 #155848
     Radu
    Moderator

    Hi,

    The problem it’s because you have a PHP version that doesn’t meet the BuddyPress requirements

    Also, I was able to access the site after I’ve de-activated the bp-registration-options plugin do not use it until you update the PHP version, contact the hosting company

    Cheers
    R

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Ticket solution

    What support service includes ? What not ?

    March 17, 2017 at 14:37 #155919
     lilly36
    Participant

    ok let me do this

    March 17, 2017 at 15:24 #155923
     lilly36
    Participant

    hi php version updated can u check now

    March 20, 2017 at 11:22 #156073
     Laura
    Moderator

    Hello, ,did you resolve it? I do not have admin access

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

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