This topic has 3 replies, 2 voices, and was last updated 8 years by Laura.

  • Author
  • #156373
     nabilboudhan
    Participant

    Dear support,

    I have encounterd a problem. I use groups to protect pages and post. The content is only available for subscribed members. But i work with a team and i want to asign the role Editor. When i do this i can see that the user can see the wordpress menu. But when i click on dashboard it doesn’t show. This also happens when i dont set any group to this user. I hope that you can help me with this.

    #156436
     Laura
    Moderator

    Hello, i do not understand what do you mean by using groups to protect pages and posts? And by assigning editor role which is the purpose? Letting them moderate the site or just wp-admin access? Do you have any plugin that protects wp-admin?

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    #156449
     nabilboudhan
    Participant

    I am using the Plugin groups (https://wordpress.org/plugins/groups/) to protect pages en post that we publish. So only members who are assigned the group (ruggengraat_gold) can see the post and pages after they signed up. *they get assigned to this group via the product that they can purchase via woocommerce.

    But the issue is that if i add an user myself. With the role Editor to let them moderate the site and wp-admin acces, the user cant get there.

    If you would like to see what i mean i can set up an account for you.

    #156579
     Laura
    Moderator

    Hello, i see, the issue is related to that plugin, did you try to contact the author? As i have not used that plugin before

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

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