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Hello
I recently entered SSL Seal Code to Paid Membership Pro ‘Payment Gateways’ setting and after that my site is not accessible, it gives “too many redirects” error. I could not even access my wp admin panel after that change. So I decided to make sure if that was really the reason. I deleted Paid Membership Pro plugin via FTP client (before that I saved it in my local drive of course). And after deleting plugin – site becomes accessible again! So that’s it, that’s the problem.
But I don’t want to delete the whole plugin and re-configure it again from zero. I would like to find the file in that plugin that was changed with this SSL Seal Code – to delete just the code. I’ve tried the search tool with FileZilla but couldn’t find it.
Please guide me, which file of Paid Membership Pro was changed; so I can just take the changes back without reinstalling whole plugin. Thank you!
Hello, will assign the ticket to a higher support level who can help and advise you in your query.
Thanks! ?Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionLaura Solanes - Graphic Designer and Web Designer
Please be patient as I try to answer each topic as fast as i can.
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Always happy to help you 🙂
Hi,
The plugin option values are stored in the database and you should make in first place a database backup then to search on entire tables for that certain code and to delete it from the database then re-install plugin and that’s all
Cheers
R.Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionI’m sorry Radu, I’m not a developer and I don’t understand exactly what you just said. I saved the whole membership plugin folder. What are my next steps? Can you guide me, where exactly I need to search for that code? At least the name of component/subfolder?
In database the code are sored and all website settings like plugin settings and wp settings, I recommend you to get help from a developer/web developer to achieve that.
You can ask a quote for removing the code from database at our dev address dev@seventhqueen.com
Cheers
R.Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionHi Radu
I’ve managed myself. I went to phpMyAdmin, followed your instructions, I found the code at wpbviv_options table, I deleted it. Then I deleted the plugin. The site was working. But as soon I install plugin again – it gives the same redirect error. I double check by searching the code through the database tables – nothing was found this time, so I really deleted it. So what could be the problem now? Why does paid-membership-pro plugin gives this “too many redirects” error and the site is not accessible?Ok, I restored previous database backup, now everything works. So, the real issue is with PaidMembershipPro==>Payment Gateaway SSL settings. When setting to force SSL with “Yes”, which is recommended, there it comes this redirect loop issue. I tried second option with JavaScript redirects which is recommended if you have mentioned redirect loop – but still it doesn’t work fine and site becomes not accessible. So, what is the way to fix this issue?
Hi again,
If you encounter same issue using default wp theme i recommend you to askk about this issue on pmpro forums.
But if you have the option OFF the gateway link it’s without HTTPS ?
Cheers
R.Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionWhen it opt OFF – it’s still with HTTPS and with a green bar. So I was wondering, do I really need to set it ON? Why do they recommend it ON? Thank you
Maybe to have https but your site haves the https protocol and certificate already, maybe this causes the issue.
Cheers
R.Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionYou’re welcome
Cheers
R.Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
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