This topic has 12 replies, 3 voices, and was last updated 8 years by Radu.

  • Author
  • #157599
     careeradvisors
    Participant

    Hi,

    I have successfully set up conditions for the menu to change and show different pages if a member is logged in (PMPro).  It works perfectly fine on desktop, but not on mobile for some reason?  When I’m on mobile it’s the same menu as if the user were not logged in.

    Any advice for me?

    #157672
     Laura
    Moderator

    Hello, how did you set the conditional menu items?

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    #159247
     careeradvisors
    Participant

    Hi,

    Sorry, I hadn’t seen that you replied. I set it in the Menu section,

    x Enable Conditional Logic

    <show if> User is logged in

    #159390
     Laura
    Moderator

    Hello, will assign the ticket to a higher support level who can help and advise you in your query.
    Thanks! ?

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    #159487
     Radu
    Moderator

    I cannot see that, maybe it’s a cache issue ?

    TRy from another phone or incognito mode

    Cheers
    R.

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
    #160534
     careeradvisors
    Participant

    Hi Radu, you’d need to be logged in to see what I mean. When you’re logged in, it doesn’t change to the member menu, it just stays the same as if someone’s not logged in.

    #160692
     Radu
    Moderator

    Hi,

    I don’t have credentials to test, but the plugin works as it should on my install, do you have some caching plugin? if yes try to de-activate it and check again.

    Also if the issue isn’t caused by the caching plugin provide to me admin credentials in a private reply to can take a look

    Cheers
    R.

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
    #162144
     careeradvisors
    Participant
    This reply has been set as private.
    #162465
     Radu
    Moderator

    Hi,

    The provided login details are incorrect, meanwhile please try to test the behavior using default WordPress theme (twenty seventeen).

    Cheers
    R.

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
    #162468
     careeradvisors
    Participant
    This reply has been set as private.
    #162628
     Radu
    Moderator

    No, try with default wp theme and let me know

    Cheers
    R.

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
    #162744
     careeradvisors
    Participant

    I figured it out! (Kind of.) It was still happening on twentyseventeen and it’s because my phone/tablet are set not to accept cookies. Once I turned that setting on, the conditional menu works fine for me.

    Still trying to figure out a workaround for others like me who don’t have cookies enabled on their phone, if I should just not use a conditional menu, or do it a different way?

    Thanks for your help=

    Kathy

    #162920
     Radu
    Moderator

    Hi,

    You can give a try also to this plugin: https://tah.wordpress.org/plugins/conditional-menus/

    We don’t have a custom solution for that

    Cheers
    R.

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
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