Updated with Woocommerse 3.0 and WC Vendors Pro

This topic has 5 replies, 4 voices, and was last updated 9 years by Abe.

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April 8, 2017 at 14:07 #157982

sarahbarnes
Participant

Hi

The new version of Woocommerse creates issues with the Kleo theme. What do i do? Do i enable the theme override in system status?

I dont want it to look messy or to break my site. Is there anything i can easily do to resolve all this

If i cant easily use this theme with the new WC Vendors Pro i will need a refund as i cant code and thus wont be able to make reasonable adjustments.

Is it no longer compatible?

Please let me know how i should proceed asap.

thanks

s

April 10, 2017 at 09:39 #158040

Laura
Moderator

Hello, will assign the ticket to a higher support level who can help and advise you in your query.
Thanks! ?

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April 10, 2017 at 10:36 #158065

Abe
Keymaster

Hi, we are just releasing today the version with Woocommerce 3.0 compatibility.

For any issues with WC Vendors Pro please share some screenshots to see if it is theme related and how to fix them.

Thanks

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April 27, 2017 at 14:16 #159739

sarahbarnes
Participant

Hi

I cant run the risk of something like this happening again once my site is live, if the site doesn’t work because of the theme not being updated with woocommerce it could be catastrophic for my site, this is far too risky.

The product i bought from you poses too many problems and it was not as advertised because its much harder to handle then was stated and the support isn’t quick enough, therefore i cannot use it.

Regrettably, I will still be needing a refund.

Many thanks,
Sarah

April 28, 2017 at 17:07 #159866

Radu
Moderator

Hi,

You can request a refund here https://themeforest.net/refund_requests/new

Also please provide a reason since you now got the theme and a refund should have strong reasons

Cheers
R.

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April 28, 2017 at 17:26 #159874

Abe
Keymaster

Hi, Theme does not have problems. From time to time updates from various plugins happen and we need to make sure to update any changed templates from the plugin.

Right now if you have KLEO 4.2.4 there are no issues with WooCommerce up to 3.0.4.

Cheers

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