Updated with Woocommerse 3.0 and WC Vendors Pro

Home Forums KLEO Bugs & Issues Updated with Woocommerse 3.0 and WC Vendors Pro

This topic has 5 replies, 4 voices, and was last updated 7 years by Abe.

  • Author
  • April 8, 2017 at 14:07 #157982
     sarahbarnes
    Participant

    Hi

    The new version of Woocommerse creates issues with the Kleo theme.  What do i do?  Do i enable the theme override in system status?

    I dont want it to look messy or to break my site.  Is there anything i can easily do to resolve all this

    If i cant easily use this theme with the new WC Vendors Pro i will need a refund as i cant code and thus wont be able to make reasonable adjustments.

    Is it no longer compatible?

     

     

    Please let me know how i should proceed asap.

     

    thanks

    s

    April 10, 2017 at 09:39 #158040
     Laura
    Moderator

    Hello, will assign the ticket to a higher support level who can help and advise you in your query.
    Thanks! ?

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    April 10, 2017 at 10:36 #158065
     Abe
    Keymaster

    Hi, we are just releasing today the version with Woocommerce 3.0 compatibility.

    For any issues with WC Vendors Pro please share some screenshots to see if it is theme related and how to fix them.

    Thanks

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    ---
    @ SeventhQueen we do our best to have super happy customers. Thanks for being our customer.

    April 27, 2017 at 14:16 #159739
     sarahbarnes
    Participant
    This reply has been set as private.
    April 28, 2017 at 17:07 #159866
     Radu
    Moderator

    Hi,

    You can request a refund here https://themeforest.net/refund_requests/new

    Also please provide a reason since you now got the theme and a refund should have strong reasons

    Cheers
    R.

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    What support service includes ? What not ?

    April 28, 2017 at 17:26 #159874
     Abe
    Keymaster

    Hi, Theme does not have problems. From time to time updates from various plugins happen and we need to make sure to update any changed templates from the plugin.

    Right now if you have KLEO 4.2.4 there are no issues with WooCommerce up to 3.0.4.

    Cheers

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    ---
    @ SeventhQueen we do our best to have super happy customers. Thanks for being our customer.

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