This topic has 2 replies, 3 voices, and was last updated 7 years by Radu.

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  • #158610
     grantparker
    Participant

    I have a few questions

    1. Anyone who attempts to register for my site using the email fields are being sent an email with a link to click to activate their account, after clicking this link they see the following error message “Invalid Registration Key” (screenshot attached)

    2. How can I do a bulk export all the current users email addresses? maybe in a CSV or similar…

    3. No mater who the email provider is for the new members, every email sent is going to their junk inbox, is there a way to avoid this?

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    #158696
     Laura
    Moderator

    Hello, will assign the ticket to a higher support level who can help and advise you in your query.
    Thanks! ?

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    #158948
     Radu
    Moderator

    Hi,

    1. Try to de-activate/activate buddypress plugin try also to update the plugin if it’s not updated same issue discussed on buddypress forums : https://buddypress.org/support/topic/new-user-registration-problem-invalid-activation-key/page/2/

    2. Try with this plugin : https://fur.wordpress.org/plugins/export-user-data/

    3. Try to use and configure this plugin : https://ro.wordpress.org/plugins/wp-mail-smtp/ if it’s the same ask the hosting provider to change your IP most sure this it’s the issue

    Cheers
    R.

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
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