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I am unable to upload the theme to WordPress even after extracting the right archive folders accordingly( After you unzip the downloaded package from themeforest the correct path for the theme is /Main Files/Wordpress/sweetdate.zip this zip you should to upload.) When I do this I get a message saying “Are You Sure You Want To Do This?” and the title of the tab is “WordPress Failure Notice. Please help
Hello, do you have access to your hosting file manager or ftp?
If you do, navigate to public_html/wp-content/themes and drop the sweetdate.zip and sweetdate-child.zip then extract them there, that should be all to have it installed 🙂Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionLaura Solanes - Graphic Designer and Web Designer
Please be patient as I try to answer each topic as fast as i can.
If you like the theme or the support you've received please consider leaving us a review on Themeforest!
Always happy to help you 🙂
Hello Laura, I figured that out a couple days ago and that worked for me thanks. Now the problem that I am having is that even though I followed all steps in YouTube Video some fields on site are still missing(i.e. men seeking women, city, body type, etc) are all not popping up in the backend. How do I get these fields to appear? They are almost mandatory for a dating website.
Hello? I have been in miscommunication with your support team for 72 hours. Is there a faster way to get a response
Hello, i’m very sorry for the delay. About the fields,if you go to Sweetdate > Buddypress you should see a blue button to import the fields, anyways you can create your own fields at Users > Profile fields.
The fields will be available at each user profile, they need to fill them at Profile > Edit in order to show them at the profile header 🙂Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionLaura Solanes - Graphic Designer and Web Designer
Please be patient as I try to answer each topic as fast as i can.
If you like the theme or the support you've received please consider leaving us a review on Themeforest!
Always happy to help you 🙂
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